Just back from SSR

MinnieGirl33

DIS Veteran
Joined
May 16, 2003
Messages
4,789
Hi all!

Just got back from SSR on Saturday & after reading about issues other had, I wanted to share our experience.

Arrived at about 10:45a on Sat 9/23. No wait for check in. Karen was efficient & friendly. Was assigned to the Springs (as requested) room 3221.

Stopped at Artist Palette before checking out our room. Flatbreads & painini's all around. Yum! We would end up spending alot of time here over the rest of the week. No, the food is not the typical burgers & fries but isn't that what so many of us complained about for so long? "Give us something new". Personally, this is what I like about it. Plus there are daily specials at all meals.

My only complaint here is I think there needs to be seperate cashiers for retail & food service. Waiting in line with ice cream or something hot while the cm has to go backstage to retrieve a package-pick-up is not great. CM's are friendly & focused on the guest.

Our room was in the building across from the theater, 2nd floor only a few rooms down from the stairs/elevator. Place was absolutely spotless! Upon inspection (DH is a bit "quirky" when it comes to hotel room cleanliness) the only things I could find were chipped pain on the doorknob to the laundry closet & a bit of chipped paint on one of the cabinet doors under the sink. I'll post photos under those of the "horrid SRR hallways". ;) (sorry, couldn't resist).

Was a bit disappointed that our lovely balcony view of the lake/fountain was blocked by a tree (we like to sit outside at night) - architechts are a bewildering breed sometimes. And after plopping down on the sofa, DH & I decided that WDW/DVC purposely does not give super duper comfy furniture because they want you out & about not hangin' in your room. :goodvibes Nothing wrong with the sofa/chair just not comfy for us. I do think I prefer the sofa/love seat set up at OKW better since we are all able to have a place to sit & watch tv together for a bit at night besides the floor or a dining room chair. Personal preference.

The Spa was wonderful, as usual. I was a bit disappointed when I received a call on my cell from the spa the day before my appt to tell me my requested massage therapist (who I had been going to for about 18 months) was no longer there (found out later due to illness not quit). I kept the appt anyway & am very glad I did. Natalie was fabulous. :cloud9: Her technique was different than I was used to - a bit "deeper" - really great. Don't forget that even if you don't have a treatment scheduled you are welcome to use the steam/sauna/whirlpool. It's very soothing.

The pool was great as expected. We have pool hopped here before from OKW so this wasn't our first time. Lovebugs were bad during the day so we shifted gears & became night swimmers. Didn't help my tan but equally enjoyable/relaxing. Wished On the Rocks (pool bar) stayed open later that 6pm - maybe til 8p when the lifeguards/slide go off - but was able to go up to Turf Club & bring back down. Minor inconvenience.

Ate at the Turf Club and thoroughly enjoyed our meal. Service was good. I hear there are plans to expand the menu here. The existing menu is just like every other menu in WDW these days so I'm not knocking it. I would definately return & look forward to new items as it seems this chef is at least making attempts at originality.

The arcade has finally switched over the the cards instead of coins.

We had alot of fun at Community Hall playing ping pong & watching Dancing with the Stars on the big screen. Boys loved getting their PlayStation fix. The CM's here are great! Very friendly & interact with the kids really well. I think they boys spent at least a little time here every day. You will get a list of that weeks activities when you check in & there are sample crafts on display so you can see what they are talking about.

As for the busses , we only rode 2x since we had a car. The first time I was by myself. My men dropped me off at DTD while they went to TL & I was going to bus back. As I was walking I went back & forth in my mind between boat/walk/bus. It was hot & I opted for the bus. Wrong choice. Waited about 15 mins, no big deal. Forgot about having to stop at PI/West Side. OK, not horrible, my own fault for forgetting. OK, come out of there & as we are driving I realize we are still in the left lane. Why are we in the left lane? Where the heck is this guy going? We need to turn right. Ended up stopping at TL???!! What??? I quick get on my cell to call DH to see if they are still there - figured I'd ride home with them - they just left - Oh well - see you when I get home :lmao: . DH hates the bus so it was funny to him.

Our other bus ride was round trip to MK with Jerry who was nice & funny. I hate the MK parking lot as much as DH hates busses so... figured more door to door service was a better option. Normally we park at Epcot & monorail our way around town but I wnted to stay for Wishes at 9 & didn't know if we'd have a problem getting back into Epcot. The bus was the right call in this case. No problem at all. Would do again.

Overall, I think SSR deserves :thumbsup2 :thumbsup2 :thumbsup2 for quality, appearance & service.

Many of the things people talk about are just personal preferences. What matters to me might not matter to you & vice versa.

I just hope, for anyone who is unsure about trying this resort, you just judge for yourself. You might be surprised.

Thanks for reading!
 
Excellent review!! Thanks for posting a trip report on my home; it gives me my "fix" until the next trip.
 
Great post. I can't wait to go Home at the end of this month! It's nice to hear some positive comments on SSR. We love it!
 

Thanks for the report!! We love SSR and we also love Artist Palette!!!!!
 
Isn't SSR a great resort? We will be there in April for a few nights after our cruise.
 
Thanks for a great report from Home. We sure love it, too...
 
:thumbsup2 Great Review!!

We really enjoy SSR for many of the reasons you posted. I think the Community Hall CM's are great too! We always ended our evenings there and we would chat and they never just stay behind the desk and pass things out, they like to interact with the children and encourage them with their crafts. :wizard:
 
Awww, thanks everybody :blush: I never posted a report before. Glad you found it worthwhile.

:wave:
 
Wonderful review. We cannot be more excited to visit SSR. Less than two months til we're "home" for the first time. :yay:
 
as I sit here eating my bagged lunch you just had to mention Artist Pallette. :rolleyes:

Glad you had a good time, we miss being there.
 
Great Report! Thank you for posting. I can't wait to get back home, but am not sure when are next WDW experience will be as we are cruising in January. Oh life is so bittersweet.
 
About the check out area at SSR, a different perspective. If one is waiting with hot food or ice cream would it be any different if you were in the line for food only and waiting behind someone with food too. You would still be waiting.

I used to think the system was not good, but this summer I saw many times when the food registers were busy and the retail was just not doing anything and they took the overflow of food customers and they did not have to wait in line as long.

Which is the reason they combined the store with the CS. That many times the CMs at the retail areas are just standing around not doing anything but due to the location being removed from the CS they can't help out. This way they can help the CS if they are not busy.

I just never looked at that way and thought gee I can see that now.

Thanks for sharing, glad you had a good time, we love the place and I agree the staff is some of the best Disney has.
 
Still waiting to go "home", sounds wonderful from your report!
 
Looking forward to our second trip "home" in March. Stayed at BWV last year and to be very honest with you I am thrilled with SSR. I love the Artists Palette. Nice and easy and I also found that the staff in the gift shop is more than willing to take overflow from the food counter. We are "horse" people and we love the theming too. Glad that you you had a positive experience...great trip report! :eeyore:
 
Thanks for such an imformative post!! My DH and I were at the BWV in Sept. for our first trip. We loved it. We own at SSR and are going there for the first time in March to check it out (even though we toured it, but not the same). I hope it's as nice as you say it is because I am also taking 5 of my girlfriends in May for a girls only getaway and I want them to love it. Now I have something to look forward to !!! :thumbsup2 :banana:
 















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