Just got back yesterday from a 7 day/6 night stay @ Regal Plams. Was a little worried with some of the posts I had read, but overall it surpassed our expectations. We have 5 small children (under 7) so, I didn't really have time to check out everything. We stayed in a 4 bdrm 2 bath pool house. For us it was perfect, but keep in mind I've had a kid in diapers since 1997 -not the same kid 
& I've had very little sleep in the past few years (think newborn, 12 month old, 2 yr old, 5, 6), so I could sleep on a rock in the desert and be happy as long as I was sleeping!!! That being said, the house was spacious and very clean. Check in was a breeze, but they would not let us check in early. We called ahead of time & asked about $25 insurance or a hold on your credit card that I'd read about. They said they don't do that, everything's included in our nightly rate & true to their word we were not charged anything extra. They were very friendly, the girl checking us in was obviously new b/c she kept asking questions but that was fine, she was nice. We asked for a grill & highchair (extra $40 for grill & $15 for highchair/wk) & we no sooner pulled in the driveway & they were already being delivered. The kids loved the common pool, water's heated, zero depth entry for little ones, water slide & lazy river. There's still construction going on, but the pool houses are across the street so it was hard to tell if it affected the people close to it. In a week I never actually saw anyone doing any work! We booked this house through www.hotelkingdom.com & had no problems. We had a great time - I'll be more than happy to answer any questions!
& I've had very little sleep in the past few years (think newborn, 12 month old, 2 yr old, 5, 6), so I could sleep on a rock in the desert and be happy as long as I was sleeping!!! That being said, the house was spacious and very clean. Check in was a breeze, but they would not let us check in early. We called ahead of time & asked about $25 insurance or a hold on your credit card that I'd read about. They said they don't do that, everything's included in our nightly rate & true to their word we were not charged anything extra. They were very friendly, the girl checking us in was obviously new b/c she kept asking questions but that was fine, she was nice. We asked for a grill & highchair (extra $40 for grill & $15 for highchair/wk) & we no sooner pulled in the driveway & they were already being delivered. The kids loved the common pool, water's heated, zero depth entry for little ones, water slide & lazy river. There's still construction going on, but the pool houses are across the street so it was hard to tell if it affected the people close to it. In a week I never actually saw anyone doing any work! We booked this house through www.hotelkingdom.com & had no problems. We had a great time - I'll be more than happy to answer any questions!
