sugarplumsmom
Always a Disney Dreamer
- Joined
- Apr 29, 2001
- Messages
- 265
Got home on Saturday from 9 days at AKL Deluxe Savannah Room 5270 and 5205. Trip got off to a rocky start and we were ready to leave the resort and stay off property but it did end up working out.
First room was 5270. We asked for a room on the initial reservation, by the elevator and close to restaurants because of my husband's MS. We were told this was the closest they could put us and our room was not ready until 4:30( We never know from one day to the next if he is going to have a good day or bad day in terms of his ability to walk.) We got just the opposite of our request. We also asked for a refrigerator(we wanted to pay for it, not for free)- never got it- my husband's medicine needed refrigerated. Also found hairs on all of the pillows.
Complained to desk staff next day and were promptly moved to 5205- off the lobby. Perfect!!!! Also gave us a % off the room for the night before.
5205 had great view of all animals, except zebra- had to go to the Arusha Rock for that but not a big deal.
Would be happy to answer any questions anyone has......
Laura
First room was 5270. We asked for a room on the initial reservation, by the elevator and close to restaurants because of my husband's MS. We were told this was the closest they could put us and our room was not ready until 4:30( We never know from one day to the next if he is going to have a good day or bad day in terms of his ability to walk.) We got just the opposite of our request. We also asked for a refrigerator(we wanted to pay for it, not for free)- never got it- my husband's medicine needed refrigerated. Also found hairs on all of the pillows.
Complained to desk staff next day and were promptly moved to 5205- off the lobby. Perfect!!!! Also gave us a % off the room for the night before.
5205 had great view of all animals, except zebra- had to go to the Arusha Rock for that but not a big deal.
Would be happy to answer any questions anyone has......
Laura