I also didn't mention the night before I checked out. I was leaving pretty early in the morning, so I called bell services to make sure I got on the list to be picked up with the luggage. She says (and this is midnight) that they are completely filled up with orders and we won't be able to be picked up. I said, are you kidding me, I have to drag my luggage from Carousel??? She said, I'm sorry, I don't know what else to do. So I had them pick up my luggage at midnight and I took the bus to the Carriage House the next morning. NOT good customer service at all. Thats another story.
Jillpie, I don't know whether to laugh or cry. Man, they really did aim to disappoint you didn't they? In that case, I'd say you had every right to come home and lambast the place here. The fact you were mostly fair in your OP is a credit to your temperament.
All I can say is that this was not the situation I encountered in December, also a very busy time for the resort. I did have to wait about 10-15 minutes to get a Bell staffer to retrieve my dad's
scooter from storage. At the time, the staff was jammed with airline check-in folks. And I did find my table at AP hijaacked by a hungry family when I left for a minute to grab a few napkins and forks while my dad bought breakfast. (They not only took my table but did away with my things, including my cane/dressing stick/general reacher & 3rd arm.) That didn't win friends with me. And I was mystified about the Trash & Towel basket left outside my door one morning with the very unproductive conversation with a barely-English speaking maid.
But when I went back to all those places later (Bell hop, AP dining hall, and room end of T&T day), I found everything working as I expected it should. (i.e. friendly, available bell staff; free tables and no hijaackers; and fresh towels & soaps in my bathroom at night). That's why I say sometimes first impressions are not always the most accurate.
You bring up a good point. But that brings in the theming of each resort for me. If I had stayed at BW for the first time and was put out in the boonies, I probably would have loved it anyway. The sheer beauty of the whole Boardwalk and Beach Club area blows me away, each and every time. SSR just didn't do that for me. Yes, it was very pretty, but there is so much more to the Boardwalk. Now, if we were to have been put close to the gift shop at SSR, I do wonder if I would've felt differently...somehow I don't think so.
Now that just gets into a personal preference difference. No harm, no foul there.
There's a lot to like about the Boardwalk area. I make a trip there every time I visit, usually enjoying a meal, strolling around and heading into World Showcase. In fact my preferred World Showcase day begins in the Boardwalk area. I like to skip Future World, save the walking and just immerse myself in the culture of the countries. I'll vary my plan a bit by starting at Cape May for a character meal. I've even made it a habit to go play golf at Fantasia.
But at the same time, I find the area incredibly busy in a not-so pleasant way. SAB has always been packed to the gils when I've been, and it's not an accessible pool so pretty worthless to me. (All those bridges with steps mean I always have to go the long way around just to tour it, and there's no way I can get into the pool to swim.) That has soured my interest in BCV. (The small size of the resort and tiny amount of accessible rooms make it a foregone conclusion I can't be staying there unless I own a contract.) BWV has more of my interest because it seems more spread out and less busy. I wouldn't mind being in a long hallway, I think, and have a canal view of Swan/Dolphin. And I find the walk to the World Showcase scenic and pleasant enough for me not to want to use the ferries. But I'd still expect more of a high-strung vacation there.
Since I do so much high-strung on my park days, I gravitate towards SSR as home. Why? SSR is the kind of resort that makes it fun to just enjoy the resort. From looking at walking pictures in other threads, and remembering my byways, I find myself just itching to plug my headphones in and stroll around come May. I'll find people in some congested areas or be able to seclude myself in a private nature retreat and watch the wildlife (bunnies, ducks, swans, salamanders, etc.). It makes the resort much more like a health spa than urban center. I guess you could say that's the sort of theming it has and that's what appeals to me. (Besides the other piddly things like the location of my car, ability to make short notice trips, and proximity to one of my favorite shopping/dining districts.)
Bottomline: different strokes for different fish.