Just back and had a few problems with DDP

[G66]

Great posts all around. I like the idea of using the room key vs. an actual charge card. A few years ago I used my Visa card to directly charge various items around the world. Long story short, we get a call from Visa about some questionable charges two weeks after we get home. Seems someone got a hold of the card number and charged sneakers on the west coast. We live in NY. The strange charge location triggered a Visa security check. I suspect it was a charge at a souvenir cart in EPCOT where the card number was swiped.
According to Visa, this happens quite frequently at WDW. Lesson guard your credit card info when at WDW.

 

[Colleen27]

We've had mistakes too. We like to be able to charge to the room, but we get the kids' cards without charging privileges. We use the kiddie cards to pay for our DDP meals and snacks. We still have to check receipts to make sure the correct number of credits is subtracted, but no worries about the room charges.

That's how we've handled it too. We still use the adult card at TS restaurants so that we can charge the tip & alcohol to the room, but using the kids' cards at QS and snack stops means fewer opportunities for error.

We also don't use cash or our credit card anywhere at Disney; we let it all go to the room charge so we have a second chance to review everything before checkout.

 

[tripletots]

The double tipping happened to us back in August. We had spent the day in Epcot and had dinner at LeCellier. We told our server we would be tipping in cash (as well as with other previous dinners) She said Great and went about her business. We loved her as our server and since our party is 7 we had an automatic tip amount which was 33.00. We left her a $50.00 bill for her tip. Since we were at Epcot that day, we had spent a small fortune in the Japanese gift shop as well as some others. That evening I went to the front desk to pay our bill and it was there that I discovered that we had tipped our LeCellier server $83.00! Also discovered we doubled tipped at Boma's and Cape May Buffet. We had told all of our servers that we would be tipping in cash. Anyway, when I found out they had charged my card for the tip I almost started crying. I had our tip money budgeted. The castmate was kind enough to credit those amounts. I thought I was going to have to PROVE it to her, but how. She took my word for it and said anything that has been done can be undone! So I think this must happen a lot, if you're lucky to catch. We will not have charging priviledges this August. We only do it as a back up and pay cash as we charge every few days. I just don't like carrying that much cash to a park.
I also like the idea of using a childs card to pay for you dining plan meals. If only I had read that before on the DIS boards.

 

[a1tinkfans]

We've been on DDP 5 times and have NEVER had an issue and I always use my KTTW as a charge card as well. BUT, I always check my receipts every use not just for dining. Mistakes happen unfortunately.

This is a good reminder to all to review your receipts!
Sorry to hear your dilemma OP, I hope it gets resolved to your satisfaction.

 

[Tiger926]

I'm confused about the double tipping issues that are popping up. Do people not check their receipts as they are signing them - you put in your own amounts for a tip, so I am confused here. It sounds like people aren't reading their bills and then just adding on the tip amount on the bottom of their receipts - is this what is happening? If not, I apologize, as I can't figure out how a server can charge a tip amount or change a final check amount that hasn't been authorized by the card holder?

Tiger

 

[Disneycrazy!!]

yes the room key should say no charge on the front.

also, when people ask to "see" my credit card I always tell them ohhh well I don't have it with me. Solves that problem.

There is a place you have to check and sign when you check in if you want charging priveleges, make sure you ask for a copy after signing and if there is still a problem, show it to the manager.

 

[SunnieRN]

I know it may not make a difference but whenever I sign a dinner receipt whether in or outside of disney I tip in cash. On the signed receipt on the tip line I write in the words "left on table". I was taught this many years ago by a friend of mine and have never been double charged.
OP I hope your issues have been resolved by your cc company or disney!!

 

[Disneyof3]

That is exactly how we handled the CS meals in October. The kids' cards were used for CS meals. My card and only my card had charging priviledges, so we were certain where any mistakes came from.

This is what we did last year and we never had a problem. I also checked the print out sheet that was given to me by the CM at our resort at the end of our stay with my receipts before they were added to my CC.

 

[DisneyFreaks]

I'm confused about the double tipping issues that are popping up. Do people not check their receipts as they are signing them - you put in your own amounts for a tip, so I am confused here. It sounds like people aren't reading their bills and then just adding on the tip amount on the bottom of their receipts - is this what is happening? If not, I apologize, as I can't figure out how a server can charge a tip amount or change a final check amount that hasn't been authorized by the card holder?
Tiger

Actually I'm confused as well. We had eight in our party so even though we had separate checks we were all charged the mandatory tip. DH always told our server he was paying for our tip with cash which he did. When we got home and I checked our credit card account I noticed that on two different occasions the restaurants had charged our tip to the room. Why I haven't a clue? They got the tip in cash The only thing I can think of is that it was so crowded the server forgot that we had paid in cash? I did read here on this board about drawing a line through the receipt at the bottom where the tip amount is suppose to be but most times we didn't have any such place on our receipts. I think the tip charges are being removed though. The meal charges we have to pay for as they weren't taken from our DDP credits and I think it's too late to fix that now.

 

[DisneyFreaks]

I know it may not make a difference but whenever I sign a dinner receipt whether in or outside of disney I tip in cash. On the signed receipt on the tip line I write in the words "left on table". I was taught this many years ago by a friend of mine and have never been double charged.
OP I hope your issues have been resolved by your cc company or disney!!

This is a great idea. We didn't have a line at the bottom of alot of our receipts but just writing this somewhere on it should help. Thanks for the tip.

 

[saunie]

If we don't get charging privileges on our room card, can we use a credit card at the restaurants for extas?

 

[PinkPrincess4Ever]

If you have the charging option available on your key to the kingdom card unforunately ths can happen. This happened to my parents as well last Sept. Luckly we did not pick the charge opption for our key to the world cards. They had the problem with the double tipping! They even told the server they were paying cash and server assured them they would not charge it to room key when they take the key took bill out your DDP, but 3 times out of 10 days they charged the tip to their card for all 7 of us ughh. The good thing is they caught it and had it fixed at the front desk, but was a hastle. By the middle of the trip they had customer service at the front desk take OFF charging option from their key to the world card. My parents will never pick charging option again at check in due to their experience last fall. They were paranoid the rest of the trip making sure to look at and keep all receits.

 

[kstategrad]

We also use the DDP and we do not get charging priviledges on our room keys. What I do is go to the Disney Store before hand and purcahse a gift card (I usually put a couple hundred on it) and I use this for tips. When you use it you will get a receipt back saying what the balance on the GC is. Then you do not have to deal with cash, your personal cc or being charged on to the room. It worked perfectly last time and I had some extra money on it at the end of our trip and used it for a couple souveniers.

I was just going to ask a question about using gift cards for tips, but I see you answered it already. Thanks!
I bought a $200 Disney gift card to take with us to use specifically for tips and incidentals. I do not plan on putting ANYTHING on a credit card during this trip!