Jet Blue Pricing Adjustment

[MomDad&2boys]

I have return flights booked on Jet Blue for August and the price of the flight down went down by $20/person however the flight back went up by $20/person. Will they still credit me the $20/ person on the flight down or does the return flight basically cancel out my credit on the flight down? Does anyone know?

 

[jlewisinsyr]

I believe if you booked it round trip, the entire itinerary would need to change for you to get a credit.

 

[Propro]

You just need one leg to drop to be able to get a credit. Call and tell them about the drop and which leg it is and they'll add the credit to your True Blue account. It doesn't matter if you booked one way or as a round trip.

 

[Greysword]

If you like the airline and their service and the net change doesn't effect you at all, why would you take money from them?

 

[goofy4tink]

If you like the airline and their service and the net change doesn't effect you at all, why would you take money from them?

Oh, I don't know...probably because it's their policy? Jetblue tells us we can call and get a credit, for future use, if our airfare goes down. So why wouldn't you do that? It's really not taking money from them. Jetblue knows that if you have a $20 credit sitting there, you will most likely book your next flight with them. A win win I would imagine.

 

[a1tinkfans]

I am a SW fan, but just wanted to post that Jetblue was actually quite nice to my bil who happened to get quite ill (which required a dr who

wanted​

to place him in a hospital, that he ultimately refused to go) and of course BIL could not fly.
The bil called jetblue who said no initially to a credit...Then after he re-explained the serious nature of his illness, they waived all fees and gave him FULL credit for his last minute cancelled trip.
SO BRAVO to Jetblue.... Told Bil he got lucky indeed!!

 

[Greysword]

Oh, I don't know...probably because it's their policy? Jetblue tells us we can call and get a credit, for future use, if our airfare goes down. So why wouldn't you do that? It's really not taking money from them. Jetblue knows that if you have a $20 credit sitting there, you will most likely book your next flight with them. A win win I would imagine.

For a hundred or so dollars, I would agree with you. For $20, it does seem a bit petty to me, as it is a very small dollar amount. In addition, $20 is not very likely to drive someone to buy a ticket on Jetblue versus SW its own (unlike a $100+ credit would sway a decision).

I guess my head shake comes from the change in relationship between the customers and airlines. Since the "low-cost" airlines came on the scene, airline prices dropped and it caused a frenzy for travelers to go with the lowest bidder. I guess I miss the days where flying was more than price.

It may be Jetblue's policy and the airfare game is to buy early to get a the best price. Once purchased, the price is locked and the airline won't try to collect more; however, I think it should go the other way, too. If I buy a ticket and the price dropped, I prefer to npt seek a refund of price difference, as I enjoy my chosen airline and the service they provide.

Just my personal thoughts.

 

[goofy4tink]

For a hundred or so dollars, I would agree with you. For $20, it does seem a bit petty to me, as it is a very small dollar amount. In addition, $20 is not very likely to drive someone to buy a ticket on Jetblue versus SW its own (unlike a $100+ credit would sway a decision).

I guess my head shake comes from the change in relationship between the customers and airlines. Since the "low-cost" airlines came on the scene, airline prices dropped and it caused a frenzy for travelers to go with the lowest bidder. I guess I miss the days where flying was more than price.

It may be Jetblue's policy and the airfare game is to buy early to get a the best price. Once purchased, the price is locked and the airline won't try to collect more; however, I think it should go the other way, too. If I buy a ticket and the price dropped, I prefer to npt seek a refund of price difference, as I enjoy my chosen airline and the service they provide.

Just my personal thoughts.

And you are entitled to your opinion...especially here, on this board.
Yes, $20 may seem to be a paltry sum...but I have had JB flights that had fare changes 4 times before we departed. Between the two flights...coming and going...I ended up with a credit of about $130 in my JB account. Not paltry at all..that paid for a trip to MCO from Boston the next time!!!

I have also said that people shouldn't complain about some airlines not allowing you to get a credit if the fare goes down...after all, they don't bill you for any increases in fare. BUT....if an airline allows us to get a credit, then we would be stupid if we didn't do it. I don't bother calling for a change of $5, but I do if it's over $10!!

I choose JB primarily because I like the overall airline. I like the CS I have had. I enjoy having the little personal tv's. I enjoy not having to chase a credit or refund if they mess up my flight...delay it or cancel it. I like the fares I'm offered (for the most part anyway). And the schedule fits what I need. This is why I primarily choose JB..not just the ability to get a credit.

SW pretty much offers the same thing...and they allow you to get a complete credit if you cancel a flight. That's why, when I book my Sept trip to Calif, I will be using either SW or JB. With JB, I can cancel the flight and only lose a few hundred dollars. And with SW, I can cancel it and it will go into an an account to be used on a later flight..with no penelties.

 

[rewok]

Like goofy4think, I choose JetBlue for a variety of reasons: no fee on 1st luggage, personal TVs with live streaming, legroom, service & the ability to get a credit if the price drops! I consider each of these elements before purchasing, and I've often paid more to fly JetBlue (for similar flight times & adding luggage fees for comparison). The fact that I will get a credit might also prompt me to buy earlier that I would otherwise, since I them know I won't be upset if the price go down. It's part of the product they offer.

P.S. I must also state that in order to fly JetBlue, I have to drive about 2.5h. My next Disney trip, I only saved about 300$ total by doing that instead of my local airport, but it's more than money, I get all these little things that makes it worthwhile.

To the OP, just call! I never had any issues with getting that credit, just have to wait to get an agent. Waitimes are often shorter during the day.

 

[snesguy]

I had a couple of bad experiences with Jetblue so I avoid them but if I were to fly them again I would take the $20 credit since it's their policy. They don't return a credit out of the goodness of their corporate heart -- they do it because it's good business. It keeps customers happy and coming back to Jetblue. Since it's good business for them and good for me too I'm all for it.

$20 is $20. $20 a person for a family of 4 is $80. Looks pretty good to me.

Remember the old adage, "A penny saved is twopence dear" (Ben Franklin). Often misquoted as "A penny saved is a penny earned".