I haven't needed to call them yet, but I would like to see happens if someone does contact them.


This is my exact experience also. Chose Bolckbuster several months ago- it said "only need to complete one offer" now they are saying I need to sign up for another offer. I also have been emailing with no response.I'm experiencing the same thing...it said you only had to complete one offer to get the certificate. So I signed up for Blockbuster in January and my status still says not completed AND in one area of the GetSpecialGifts website, it says I need to complete 2 offers but another area said I only needed one offer...so I'm not sure what will happen. I have emaled them twice now and rec'd no response. I'll email again a few more times before I call them. It's very frustrating. I was hoping that the amount of phone calls and emails they are getting just from DIS'ers would make them realize that they need to improve their customer service practices.
smann11 said:Same thing happened to me last week. I emailed on Saturday 3/27, received a response on Tuesday 3/29 and they updated my status page. I mailed the vouchers yesterday. I would keep trying. Thanks
The number is a number in CA and GSG is in Florida. So we are back to square one again. No response or form letter responses to emails If anyone can help with a phone number that would be great.Franne said:I called that number and they are NOT Getspecialgifts.com. The woman told me they don't even have $75 vouchersThe number is a number in CA and GSG is in Florida. So we are back to square one again. No response or form letter responses to emails If anyone can help with a phone number that would be great.
Franne
BTW, mine also says 2 offers but on the page where you check it says 1 and not reported even though I have been with BB.com since November!