Csaks
DIS Veteran
- Joined
- Feb 26, 2006
- Messages
- 870
At this point I should be excited about the upcoming trip but the pick-up truck we are going to take is acting up. It is a problem that was fixed a year ago under warranty but has reoccured Three Weeks before we go. GM is going to get an ear full tomorrow.
The sad part is a year ago I argued that the "repair" they did was not going to last but the service manager basically told me I didn't know what I was talking about. In my younger years I could take a motor out on a Friday, repair it and have it back in by Monday for the drive to work.So needless to say I was right but it doesn't feel good knowing that.
It's no wonder GM is losing customers left, right and center.Their customer service sucks. The product is not bad but they need to back it up, this from a die-hard GM man.
Thank you for letting me rant, I'm soooo stressed out!
Chris.
The sad part is a year ago I argued that the "repair" they did was not going to last but the service manager basically told me I didn't know what I was talking about. In my younger years I could take a motor out on a Friday, repair it and have it back in by Monday for the drive to work.So needless to say I was right but it doesn't feel good knowing that.
It's no wonder GM is losing customers left, right and center.Their customer service sucks. The product is not bad but they need to back it up, this from a die-hard GM man.
Thank you for letting me rant, I'm soooo stressed out!
Chris.