MommaBerd
DIS Veteran
- Joined
- Jul 5, 2011
- Messages
- 3,217
Upgrading them at the gate wouldn't have cost you more. You can "price bridge" third-party discount tickets and retain your discount. I would contact the company, tell them you didn't approve the upgrade (you had just called to see if it was even possible) and ask for your money and original tickets back. Then, decide if you want the PH option when you arrive at the parks and do the upgrade at a guest services window.
Yes and No. From what I read in the Tickets sticky, if the OP purchased the tickets before the price increase, Disney will price bridge to the OLD gate value, but then she would likely have to pay the difference between the old gate price and the new gate price + PH fee.