Is this spyware?

[vettechick99]

Yesterday and today when I booted up, an error message came up saying that my Norton Anti-Virus driver couldn't be found and therefore wasn't on. I ignored it yesterday, but today immediately ran my full system scan.

While it was running, I was chatting on MSN IM with my friend and she said something about a radio station (we were discussing Live365).

Immediately after her message, a message (from "her") popped up on the IM with links telling me to go to three websites (one was blogcritics.org/...) for holiday radio. I accidentally clicked on it, but before it could totally load, I was able to back out of it.

My Norton didn't find a virus and my adaware found 91 objects, most of which were negligible. Now when I try to enable my Norton, it won't let me. So right now, I'm unprotected (except my router firewall which doesn't seem to help much anyway).

I've done a search for spyware that disables anti-virus software and attacks IM, but I'm not sure what my solution is.

Any thoughts?

 

[Tigger_Magic]

I'd call Norton right away. I had a similar incident on my laptop and ended up with an incredibly nasty virus. It took several long weeks to finally just quarantine it and after some time it was finally removed (thank you Spy Sweeper!). The only reason I knew about this was that the virus disabled Norton.

 

[Blondie]

I'm not sure what is going on, but just wanted to say get rid of Norton! It's worthless in my opinion!

 

[CathrynRose]

Yesterday and today when I booted up, an error message came up saying that my Norton Anti-Virus driver couldn't be found and therefore wasn't on. I ignored it yesterday, but today immediately ran my full system scan.

While it was running, I was chatting on MSN IM with my friend and she said something about a radio station (we were discussing Live365).

Immediately after her message, a message (from "her") popped up on the IM with links telling me to go to three websites (one was blogcritics.org/...) for holiday radio. I accidentally clicked on it, but before it could totally load, I was able to back out of it.

My Norton didn't find a virus and my adaware found 91 objects, most of which were negligible. Now when I try to enable my Norton, it won't let me. So right now, I'm unprotected (except my router firewall which doesn't seem to help much anyway).

I've done a search for spyware that disables anti-virus software and attacks IM, but I'm not sure what my solution is.

Any thoughts?

Restore your PC to a few days ago..... it'll put you right back where you were. THEN call Norton see what those clowns have to say and then...

Ask for a new Virus Protection program for Christmas. I second that Norton is useless.

 

[Dan Murphy]

I third or fourth it, Norton is awful.

 

[ScoJo15]

Also, do your scans in safe mode (both virus and spyware).

I also agree that Nortons is worthless. It is a computer memory/usage hog and is less effective than other programs. I recommend Kaspersky

 

[cheeringmom]

ok if not Norton, what do you all use? My dd's free month of Norton is coming to a close and not sure if we should buy it or something else. Thanks

 

[bicker]

Both Norton and McAfee seem to have added so much overhead to their products that they seem to drag down any systems they're installed on.

My wife's recommending Computer Associate's eTrust now.

 

[Dan Murphy]

ok if not Norton, what do you all use? My dd's free month of Norton is coming to a close and not sure if we should buy it or something else. Thanks

http://130.94.75.33/showpost.php?p=10675433&postcount=2

http://130.94.75.33/showpost.php?p=10675465&postcount=3

 

[mrFDNY]

WOW,the same thing happened to me today.my computer gave me a error message that said norton anti virus could not load and to restart the system,which i did several times.but every time the same message came up.what do i do now?????

 

[cheeringmom]

http://130.94.75.33/showpost.php?p=10675433&postcount=2

http://130.94.75.33/showpost.php?p=10675465&postcount=3

Thanks BDAY buddy! Will look into it! Pam

 

[scoutsmom99]

http://130.94.75.33/showpost.php?p=10675433&postcount=2

http://130.94.75.33/showpost.php?p=10675465&postcount=3

Dan,
I don't mean to hijack the thread (sorry vettechick99), but my norton is up in about a week or so and I would like to get something different and I was looking at Panda (I have seen you mention it before). Do you think it makes a difference if I get the Titanium 2006 Antivirus + Antispyware or the Platinum 2006 Internet Security?

 

[jfulcer]

I found this reference: It shows how to check if you have this virus and how to get Norton back up and running. I am going to be the lone voice in saying that I have used norton in the past and while it was somewhat of a hog, it has been the only stable antivirus product with my development machine. I'm currently running eztrust, but it's IMHO a hog too.


W32.Klez disables many virus protection programs from memory.

Interactive tutorials (in flash) to remove the Klez virus
http://www.symantec.com/techsupp/virusremoval/virusremoval_info_tutorial.html


W32.Klez and W32.ElKern (the other virus Klez drops) Removal Tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.removal.tool.html


How to restore Norton Anti Virus after removing the Klez virus http://service4.symantec.com/SUPPORT/nav.nsf/docid/2001120816371506
(there is an online virus scanner here that will check if you have other viruses infecting you)


Information and removal help for W32.Klez.H@mm
http://www.symantec.com/avcenter/venc/data/w32.klez.h@mm.html

 

[Dan Murphy]

Dan,
I don't mean to hijack the thread (sorry vettechick99), but my norton is up in about a week or so and I would like to get something different and I was looking at Panda (I have seen you mention it before). Do you think it makes a difference if I get the Titanium 2006 Antivirus + Antispyware or the Platinum 2006 Internet Security?

I personally do not use the Internet Security package, but rather the other.

I prefer to have the best software for a purpose. I do turn orr the firewall feature in Panda and use the pay-for Zone Alarm Pro. Even though Panda Anitvirus incorporates anti spyware also, I rely on pay-for versions of Ad-Aware Plus and Spysweeper, along with the free Microsoft anti-sopyware beta program. With those five programs, 4 of them I pay for, I feel quite confident and have 0 problems. Costs me about a hundred busks a year or so.

 

[jfulcer]

Costs me about a hundred busks a year or so.

Busks?

http://www.venacavadesign.co.uk/Pages/DraftBusks.htm#Busk

???

 

[Bella the Ball 360]

WOW,the same thing happened to me today.my computer gave me a error message that said norton anti virus could not load and to restart the system,which i did several times.but every time the same message came up.what do i do now?????

ME TOO it has happened for about a week. My husband kept blaming my son for doing something. My stupid computer will not let me go on line, to buy anything or sign in for web site except it lets me go on here.

 

[jfulcer]

ME TOO it has happened for about a week. My husband kept blaming my son for doing something. My stupid computer will not let me go on line, to buy anything or sign in for web site except it lets me go on here.

Did you ever post your hack this log file to one of the hack this support sites?

 

[Dan Murphy]

Busks?

http://www.venacavadesign.co.uk/Pages/DraftBusks.htm#Busk

???

Chicago money!!

 

[Bella the Ball 360]

Did you ever post your hack this log file to one of the hack this support sites?

I tried but could not figure out how to do it. As I said my husband is very happy with me not being able to buy on line. Of course I can just do it at work if I am desperate! He is now using the info you posted to get rid of this other thing. Thanks for all your help

 

[Bella the Ball 360]

Dan my husband did what you said reanda and it worked!!! Thank God your name is Dan and not Danielle he would probably have ignored your advice!

We had 4 viruses, 41 spyware, and 5 dialers which scared the heck out of me. I would not mind but I faithfully ran NOrton adaware and spybot a couple of times a week too!

Anyway...I am back in business!! Yipee just in time for Christmas!