Thanks so much for not giving up on me Albiats.
I'll do some additional reading and play around more with the settings.
I got this scanner in May 2000.
I have DSL...so downloading the new version shouldn't be too bad.
If playing with my current software does not bring improved results..I will check out that new version.
They definitely need to incorporate the word "smooshy" into those tutorials. I don't know the proper computer lingo for ANYTHING, lol.
Until you stepped in here I never thought to do anything with the settings, it seemed that HP was adjusting them for me and I assumed they were being set for best possible results.
So, thanks so much for enlightening me. I'm sorry I was not very good at explaining things...I stink at that.
I won't leave you hanging, I'll update you if there is a breakthrough.
Thanks again for everything!