Is This Ok??

[traceycooper]

QUOTE: Ticket broker Holiday Travel Essentials, who also traded as USA Essentials and http://www.attractiontickets4less.com/, ceased trading on Friday March 3 and anyone holding tickets with them for later in the year should contact their liquidator, Vantis, as soon as possible. The phone number to call is 01903 222 500 (Mon-Fri, 8.30am-5pm). Our understanding is their ABTA bond should (eventually) provide full refunds, but customers can also contact their credit card company in the meantime. Bookings for Discovery Cove have been protected by Attraction Tickets Direct, but customers should contact ATD as soon as possible on 0845 130 3876 or http://www.attractionticketsdirect.com/ to re-book. The two companies are not connected in any way. However, customers will still need to pay for tickets a second time and then wait for reimbursement from their original tickets refund. QUOTE

I think we are ok but just wanted to check this regarding the last few sentences -
We have tickets for DC from Attraction Tickets Direct, that were received bought & payed for a few months ago. So am i correct in thinking that we DONT have to contact them???
I know it sounds like a daft question, as i'm sure we are ok, but just wanted to make sure!!!

 

[Miffy2003]

It wasn't the company you bought tickets from that went into administration was it?

If you booked with ATD I don't think you have anything to worry about

 

[AlanUK]

Looks to me like you are OK

ATD are a separate company and are not in liquidation so anything you have purchased directly through ATD is not subject to the terms laid out in the statement you posted above.

I think it looks like ATD have some arrangement following the liquidation to supply the DC tickets that Holiday Travel Essentials have sold. Probably something to do with them having the supply mechanism or a line if credit that is no longer available to a company in liquidation.

 

[traceycooper]

No its not the company that went bust, it was just that it says bookings for DC have been protected by ATD & quote -
'but customers should contact ATD as soon as possible on 0845 130 3876 or http://www.attractionticketsdirect.com/ to re-book.'
I'm presuming they mean customers for the bust company but it doesnt make it clear & i like to triple check, dot & cross everything!!!!
I do have our tickets, but i got this horrible vision of arriving at Dc & them not letting us in!!!!

 

[traceycooper]

Sorry alan, i posted at the same time!!
thanks
By the way, cute baby

 

[Miffy2003]

I'm presuming they mean customers for the bust company !!!!

I'm sure that's what they mean

If you have your tickets already you really don;t have to worry. I don't blame you for being cautious - DC is a lot of money so best to be sure

 

[AlanUK]

By the way, cute baby

Thanks