This distresses me as their website clearly says it is.*
I ask because I, too, once got ill while staying at WDW and room service was a god-send. (I stayed at AKL Villas Jambo house)
* It's weird because room service is listed on the opening page of the resort site, but if you compare it to other DVC resorts, it's NOT listed in the amenities section. I HATE THEIR WEBSITE!!!!!