We just got back from a stay at the Pop Century (returned home Sunday, 9/25/05). I don't think I'll stay there again. The grounds are very nice, the big sculptures are fun to look at, the room was nice looking (save for the stained carpet). My problem was the crowds, scarcity of the buses (we nearly always had to stand, some times waiting for several buses before we could even get on a bus), the grumpy and misinformed cast members, the dirty eating area. The phone in our room didn't work, when we went to the front desk to inform them, we stood in line 15 minutes and then were asked why we didn't just call down to tell them. We told them we couldn't call because the phone didn't work! They were misinformed about the refrigerator in our room and it took two different attempts at us talking to someone before it was explained to us about the refrigerator (apparently they are in the rooms, they don't turn on unless you ask and pay extra - the one cast member told us that since we didn't request the fridge, engineering would have to come and remove the fridge.)
The parks weren't busy at all, we hardly ever had to wait to get on a ride, but this resort was overflowing.
The room was noisy, I could hear toilets flushing, people talking next door sounded like they were in my room. I heard music and thought, "Geesh, someone has a radio up really loud!" Come to find out it was the piped in music in the courtyard. Our room was in building 10, room 303. So perhaps, it was just our location.
I understand that when you stay at the Pop or the All Stars you are going to encounter more crowds, but I didn't expect the bus service to be so poor as to allow scores of people waiting for 30-40 minutes as bus after bus filled up before you can get on one! It was just disappointing.