Josh Hendy
DIS Veteran
- Joined
- Apr 12, 2007
This is funny. I thought Disney's intent was to have people in shopping or eating while they waited for their FP. It's so aggravating, I truly want to shop at Disney but every store has carries the same stuff.
Maybe Disney should've built more attractions and worked on their merchandise before implementing FP+.
This may be the problem - a bunch of beancounters with their heads buried in spreadsheets in the finance department and a bunch of computer geeks with their heads buried in computer flowcharts and programming code teamed up and decided that by manipulating numbers and tying this database to that database and linking this credit card to that wristband, that somehow the human beings visiting in the parks would change their planning, touring, eating and shopping behavior "just so" and would open up their wallets by a precisely determined amount. ($11 per visitor per day if I recall correctly)
Walt used to walk into the park, line up and buy a hotdog, and sit on a bench and watch very carefully what people were doing, what they were talking about, what they were buying and even where they were tossing their trash. You can't make a spreadsheet or a flowchart for that, but obviously (?) you're going to get 100 times more insight into people's behavior from real experience than from manipulating hypothetical numbers and a lot of little rectangles and arrows on a computer.