Interoperable Tolls Take Long Time to Post

[MIChessGuy]

Perhaps this is well known, but I was surprised to find that a Georgia toll took 3 days to post to my Sunpass account. I have the previous-generation moveable Sunpass (the one valid only in NC/GA/FL). When I saw massive traffic on I-75 near Atlanta a couple weeks ago, I remembered that my Sunpass worked in GA and scooted over to the Express lane. Two days later and nothing on my account--was getting worried that GA would send me some kind of citation for unauthorized use of lane. But then it showed up on the third day. That seems like a long time for tolls to update on one's account, although I realize interoperability must be complicated.

On a side note, this was on a Saturday and I have never seen such crazy traffic in Atlanta on the weekend. It looked like they were closing multiple lanes so I guess that's the reason. I would advise all I-75 drivers to check ahead when approaching major urban centers as there wasn't a lot of notice that traffic would be slowing to a crawl.

 

[Ross Kratter]

Perhaps this is well known, but I was surprised to find that a Georgia toll took 3 days to post to my Sunpass account. I have the previous-generation moveable Sunpass (the one valid only in NC/GA/FL). When I saw massive traffic on I-75 near Atlanta a couple weeks ago, I remembered that my Sunpass worked in GA and scooted over to the Express lane. Two days later and nothing on my account--was getting worried that GA would send me some kind of citation for unauthorized use of lane. But then it showed up on the third day. That seems like a long time for tolls to update on one's account, although I realize interoperability must be complicated.

On a side note, this was on a Saturday and I have never seen such crazy traffic in Atlanta on the weekend. It looked like they were closing multiple lanes so I guess that's the reason. I would advise all I-75 drivers to check ahead when approaching major urban centers as there wasn't a lot of notice that traffic would be slowing to a crawl.

Even E-Pass tolls in the Orlando area take a day or two to post to my SunPass account, whereas SunPass tolls go through right away.

 

[erionm]

I have an E-Pass Xtra (E-ZPass interoperable) and E-Pass tolls typically post within one minute. I had an E-Pass toll this past week end take over two days to post since it was processed as a video toll (apparent toll plaza equipment malfunction).

SunPass tolls typically post to my E-Pass account the following day.

I had an MD E-ZPass toll a couple of weeks ago that took over five days to post to my E-Pass account. I've also had MD E-ZPass tolls post to my account late in the evening on the same day.

 

[musicguy856]

I had a Georgia toll take 9 days to post to my E-Pass account (I have a Uni transponder.)

Also I had a couple of tolls from GA never post to my account in early 2022 and I never got a violation notice in the mail. Even searched my license plate on Peach Pass and no violations were found. Not sure about that one.

 

[EACarlson]

You were surprised it took them one whole business day to post a toll across systems? I'm shocked they did it in one day. It was 8 days for all of the charges from CFX to post to my I-Pass last year when I brought it with me.

 

[MIChessGuy]

I guess I expected better. As Mel Brooks once observed, "Even in the future, nothing works."

 

[Mikey15]

I have an NY E-Z Pass and that’ll take multiple days to post an in-state thruway trip. Or post some gantries on trip+0, some on trip+1, some on trip+2. No rhyme or reason.

CFX and Turnpike seem to be good about posting to my E-Z pass in 1 business day.