Inspired by the Waitlist Strategy Thread...What is the real story with waitlisting?

[sajetto]

Can someone tell me what the REAL deal is with waitlist? I'm under the impression that a Member Services Cast Member must physically complete the waitlist themselves as opposed to a computer automated system for the following reason:

I waitlisted for one night only in a BWV garden view studio. Waited and checked daily to see if it had come through and would also check availability myself. Then what do you know, but if two days ago. That same night shows up as available online along with 2 other consecutive nights. I exit the screen thinking surely my waitlist came through, but I just didn't notice it. However, NO the waitlist had not gone through. I get back on the online booking system thinking that the room would have disappeared, but there it still was along with those other nights. I booked that one night myself and cancelled the waitlist. Then, just for the heck of it, I checked availability again that night and those same nights were STILL available including the night that I had needed before which automatically would lead me to believe that there was more than one room available for that night.

WHY OH WHY did my waitlist not come through if it was right there waiting to be picked up in the system???

 

[CarolMN]

....(snip)........WHY OH WHY did my waitlist not come through if it was right there waiting to be picked up in the system???

Because the program that collects nights for the waitlists is not real-time. It is only run a few times a day. Cancelled nights stay in the system available to anyone to reserve until the waitlist program takes them.

That is why if you really want something, the best strategy is to waitlist AND check yourself as often as you can.

Happy that you got your night. That's good.

 

[sajetto]

Thank you Carol. Mystery solved!

 

[NoleFan]

Being a newbie DVCer, I was curious of this, too! Thanks to you both for posting the question & solving the waitlist mystery!