Originally posted by spagheddie
Barbe,
As others have said, they can offer referral fees and $25 incentives to open accounts because there aren't any branches, so the overhead is extremely low. Think about it, no buildings with utilities and upkeep, no employees needed to staff each branch, and it never closes.
In addition, people still have the comfort of being connected to their local bank.
Actually there are TWO branches, called ING Cafes. One is in Philly and one is in NYC. My DH has been to the Philly one. The people in there were wonderful, and very very helpful. As my DH described it, there were a bunch of terminals, and a person there to guide you if you needed help. They also had coffees/cappucinos there. The guy working there was giving out cappacucinos to customers (0ffered my DH one no charge)
He also gave DH some paperwork and other things, and answered questions.
We've had the account for about two years, and its been wonderful for us. We just bought a car in CASH from my ING savings. I put my ebay sales in there, and other items in there. Its very easy, and its definetely out of sight, out of mind thing.
It does take a few more days than usual for my paypal funds to go to ING, than it does to move ING to checking account. I'm not sure why, but ING to checking is about two business days. Paypal to ING took six business days this week. However they were large amounts of money, three times this week, so the amount may have something to do with it.
And the referrals Stepharoonie, expire within a month I think! Then you can cancel the referral and start over.