I got this in an email from them:
Just this once, we're going to be like other airlines.
We have joined United, US Airways, Delta, Northwest and ATA who have recently been or are still operating under Chapter 11 of the U.S. Bankruptcy Code. After carefully reviewing all our options, we decided that this course of action represents the best long-term solution for Independence Air, our customers, our employees, our creditors and the communities we serve.
There will be no change to day-to-day operations. Our flights will continue to fly as scheduled, tickets and reservations will be honored, iCLUB members will still earn points and redeem them, and all refunds and exchanges will be made as always.
Basically, the sun will come up tomorrow. We look forward to taking you where you need to go this holiday season. It will be business as usual at Independence Air.
Which, as thousands of you have already discovered, is refreshingly different than business as usual at other airlines.
If youve been flying us, thank you. Please keep supporting your hometown airline.
If you havent flown us yet, find out why we are now rated #2 in customer satisfaction in the highly regarded Market Metrix Survey.* Find out why we were rated in the Top 3 of US Airlines in Travel + Leisures Annual Worlds Best Awards. Find out why we were one of only two airlines to win an Extra Mile Award from Arthur Frommers Budget Travel Magazine. Find out why we made the Readers Choice Top 10 list of US Airlines in Condé Nast Traveler.
Find out how low fares, Tender Loving ServiceSM and a willingness to challenge the status quo have changed air travel in Washington forever.
Just this once, we're going to be like other airlines.
We have joined United, US Airways, Delta, Northwest and ATA who have recently been or are still operating under Chapter 11 of the U.S. Bankruptcy Code. After carefully reviewing all our options, we decided that this course of action represents the best long-term solution for Independence Air, our customers, our employees, our creditors and the communities we serve.
There will be no change to day-to-day operations. Our flights will continue to fly as scheduled, tickets and reservations will be honored, iCLUB members will still earn points and redeem them, and all refunds and exchanges will be made as always.
Basically, the sun will come up tomorrow. We look forward to taking you where you need to go this holiday season. It will be business as usual at Independence Air.
Which, as thousands of you have already discovered, is refreshingly different than business as usual at other airlines.
If youve been flying us, thank you. Please keep supporting your hometown airline.
If you havent flown us yet, find out why we are now rated #2 in customer satisfaction in the highly regarded Market Metrix Survey.* Find out why we were rated in the Top 3 of US Airlines in Travel + Leisures Annual Worlds Best Awards. Find out why we were one of only two airlines to win an Extra Mile Award from Arthur Frommers Budget Travel Magazine. Find out why we made the Readers Choice Top 10 list of US Airlines in Condé Nast Traveler.
Find out how low fares, Tender Loving ServiceSM and a willingness to challenge the status quo have changed air travel in Washington forever.