I got the following email from Disney Direct
Dear Valued Guest,
Thank you for your recent order. We appreciate your patience as you
await delivery of The Incredibles DVD, which will be available to own on
March 15, 2005.
While The Incredibles DVD will be released in both the wide and
full-screen version, Disney catalog and Disneydirect.com will be
carrying only the full-screen version. We hope that this meets your
needs and we apologize for any inconvenience this may have caused.
The Disney catalog and Disneydirect.com are committed to providing the
highest quality service to our Guests, and apologize if we have fallen
short of that goal. If you have any questions please contact our Guest
Relations department at (800-247-8996) or you may e-mail us at
guest.services@disneydirect.com. One of our Cast Members will be happy
to assist you with any other concerns you may have.
Very Truly Yours,
Disney catalog and Disneydirect.com
Guest Relations
I am buying the DVD though the catalog for only two reasons: (1) the lithographs which the Disney Store no longer offers on presales and (2)wanting to use my Disney Visa Dollars.
Yet another example of Disney falling apart. I will post any response that I get to my scathing email indicating that it is pathetic not to offer widescreen.
Dear Valued Guest,
Thank you for your recent order. We appreciate your patience as you
await delivery of The Incredibles DVD, which will be available to own on
March 15, 2005.
While The Incredibles DVD will be released in both the wide and
full-screen version, Disney catalog and Disneydirect.com will be
carrying only the full-screen version. We hope that this meets your
needs and we apologize for any inconvenience this may have caused.
The Disney catalog and Disneydirect.com are committed to providing the
highest quality service to our Guests, and apologize if we have fallen
short of that goal. If you have any questions please contact our Guest
Relations department at (800-247-8996) or you may e-mail us at
guest.services@disneydirect.com. One of our Cast Members will be happy
to assist you with any other concerns you may have.
Very Truly Yours,
Disney catalog and Disneydirect.com
Guest Relations
I am buying the DVD though the catalog for only two reasons: (1) the lithographs which the Disney Store no longer offers on presales and (2)wanting to use my Disney Visa Dollars.
Yet another example of Disney falling apart. I will post any response that I get to my scathing email indicating that it is pathetic not to offer widescreen.