Incorrect banking message on website - others have it too?

[KAT4DISNEY]

I've had incorrect messages relating to banking on the member website for several weeks at a minimum. I'm actually not certain how long but they've been there for awhile although I think it was correct info in Nov and perhaps Dec. In reference to an Oct UY it says that my 2014 points will expire Oct 1, 2015. And then there is a second message stating that now thru the end of Oct 2015 I can bank 100% of my points.

The first message is old (2014 points banked by Oct 2015) and the second message is old and incorrect (Oct points need to be banked by May 31st, not the end of Oct). I'm curious if others have similar incorrect messages?

 

[erionm]

Ours has incorrect banking information also.

 

[DenLo]

Under notices I have the incorrect banking information the current UY for us, but when I go into the link it shows that we have the correct number of points still to be banked.

I dislike that notice system anyway. It is usually inaccurate.

 

[BCV23]

The notice in my account is also incorrect.

 

[aaarcher86]

Mines wrong, too.

 

[magicaldisney]

I'm not seeing anything. Are you seeing this because you have points to bank or just in the general information? Are you still seeing the incorrect information or is it fixed?

 

[KAT4DISNEY]

I'm not seeing anything. Are you seeing this because you have points to bank or just in the general information? Are you still seeing the incorrect information or is it fixed?

When you go under "My DVC Membership" the second item is "Notifications". It's there that I have 2 notifications that relate to my Oct UY. And none that relate to my second UY athough in the past where there were the banking notices it would be informational for both.

 

[magicaldisney]

When you go under "My DVC Membership" the second item is "Notifications". It's there that I have 2 notifications that relate to my Oct UY. And none that relate to my second UY athough in the past where there were the banking notices it would be informational for both.

I don't have anything about banking points only about when I can make my next reservation for. I don't have any points to bank though because I banked them last month. It's hasn't corrected itself yet?

 

[KAT4DISNEY]

I don't have anything about banking points only about when I can make my next reservation for. I don't have any points to bank though because I banked them last month. It's hasn't corrected itself yet?

It's been this same incorrect message for a few weeks now I think. I don't recall exactly when I first noticed the change but it was a little while before I posted here. And it's still incorrect. My other UY is April and it previously had info about banking for that even after I had banked all points.

 

[Shelly F - Ohio]

Yes I notice this and mentioned this when I made a recent reservation. They gave me the email to the IT dept and I sent a message back in Feb and have not heard from them

 

[KAT4DISNEY]

Yes I notice this and mentioned this when I made a recent reservation. They gave me the email to the IT dept and I sent a message back in Feb and have not heard from them

I did send a message to MS several days and got a message from them that they were writing up a ticket for IT and sending it over. So, at least they should be aware of it from all the input they're getting.

 

[BWV Dreamin]

Jeez doesn't IT even know how the site is supposed to work? I mean don't they have people looking at it or monitoring it? Is it only break/fix with them?