I'm sooo confused... HELP!

[dizneydiva2005]

Ok, let me explain- I've been to Disney enough times not to be confused {20 trips} but calling CRO today has me

I was told I had a free upgraded ticket option this morning attached to my name. He said I could use it until 3/15. But I had to book 3 nights and a 3 day
base ticket in order to get this discount. I was told at hotel of my choice.

Sooo, like I said before I don't need 3 day tickets. I called back to check into it again.

He said no code- but then said OH yes, a free upgrade only at a value or SS resort. Must be 4 nights and 5 day passes. No other resorts.

I'm so confused because I explained I didn't need or want 5 days- he then told me a price for a 1 day ticket... and said I could also go to the water parks everyday. NOW I'm confused? Everyday? I thought it was a 2 day option. He said no, you can go to the water parks everyday. ???

I said I didn't think so- here's what I mean.

Like this:

My 1 day base ticket in package- use it at Epcot.

Next day - water park

Next day- water park

Next day- PPP for which I would purchase on my own.

He asked me to hold on...

Came back and said I could only go to the water parks everyday IF I purchased a 4 day ticket.

With my one day base ticket - free add on upgrade, I would have to go to the parks, hop and water parks ALL IN ONE day??

OH my mickey ears are aching!

Can someone help??


Should I call back???

Thanks for trying to help!

I just called back and I was quoted a price for Ft. Wilderness and 1 day ticket with using the pin code. I can use it other places and for a 1 day pass with free upgrades- and I was correct about the 2 days to add on for water parks. It's over the stay NOT per day. LOL

 

[kykatt2]

That made me dizzy just trying to follow the story. Usually CM's are better than that.

I think I'd have to call again just to see what story I got this time
Might just have to Record the conversation.. just for future reference.

 

[plutolovr]

I do believe that the amount of water park visits are now based on how many days our tickets are, so if you have a one-day ticket, you have a one-day water park and more visit. I thought the made this change last year.

 

[estherhead]

But not all in one day. It should be valid for 14 days from first use, right?

 

[dizneydiva2005]

I do believe that the amount of water park visits are now based on how many days our tickets are, so if you have a one-day ticket, you have a one-day water park and more visit. I thought the made this change last year.

actually, it's 2 days with a 1 day pass. I had to do my own research and then call back to confirm.

 

[dizneydiva2005]

But not all in one day. It should be valid for 14 days from first use, right?

Correct! How disappointing CMs don't even know their jobs!

 

[G8r4evr]

Correct! How disappointing CMs don't even know their jobs!

Yes it is. They should also be informed that until the 2009 rates become available, the rates they are quoting people are bogus.