We went in January, full review and pics in my link. We waited a very long time after our 7:15 ressie..the hostess blamed it on the diners that didnt want to leave even tho they were done with dinner they wanted to see the characters again (so if you do go, get the first time when they open).
The server was MIA, never cleared plates so we piled up on the table next to us, never brought us butter, never brought new silverware so we took it from the table next to us and we had to hunt her down for our check.
The characters were great!
The food was horrible....everything was oversalted and unedible. For kids not to eat pizza you know its bad. THe desserts were the saving grace of the meal.