If you had a bad experience with Member Services during Hurricane Francis, do this.

[nntucket]

I spoke with a DVC supervisor about my bad experience with Member Services during Hurricane Frances and learned that a telephone call will not result in any real action on the part of DVC or Member Services. If you have a complaint that you would like DVC to seriously consider, then you must send a e-mail to the following address:

members@disneyvacationclub.com

ATTN: Carli D'Agostino, Customer Satisfaction Manager