For us it was also all three. The bread was very dry and wasn't served with any butter. The first part of the meal came out at warp speed. The salad had very little dressing (so little in fact, that my DH was convinced they missed putting it on altogether), and was mostly lettuce and not much else. The pot stickers, wings, noodles and broccoli were cold and we didn't get any sauces. I know others have said you only need to request slower service, replacement food, etc. but the service was absolutely horrid. We never did find out who our "cousin" was really supposed to be, as the guy who came over and introduced himself after we were seated was never seen again. Never seen at our table, that is; we did see him serving others but could never get his attention no matter how enthusiastically we waved. When we finally flagged someone down to request sauces and hot wings/pot stickers, etc., she said she'd tell our server. So we waited ... and waited ... and I was watching the little vein in my husband's forehead start to throb ... when finally they came around with the skewers of meat. We got some of the steak, chicken and pork but the shrimp never made an appearance. The steak was very overcooked, even though we'd requested medium and the chicken was undercooked

. The pork was the only thing that was decent, and we had less of that than the others, lol. Nobody came around to offer more and our table was never cleared. There were four of us and we were sitting at a four-top near the windows. We had such a pile of dirty dishes that I'm still amazed we didn't manage to send at least some of them crashing to the floor. By this time I was seriously steamed and just ready for this experience to be over. A runner arrived with our dessert, which we all agreed was just OK. To be fair, the fact that our frustration and aggravation meters were hitting the red zone probably effected our enjoyment of the bread pudding. We never got our replacement pot stickers/wings, etc., nor did anyone ever stop by to see how our meal was or to refill our drinks. The only bright spot of the whole sorry mess was the fact that we got to see Hallow-wishes, which was wonderful!
This was back in September 2010. We realize that any restaurant can have a bad night and I keep thinking we should give 'Ohana another chance, but our experience was so horrid that every time I suggest it, I get voted down immediately.

Oh well, it leaves a space for the people that truly love this place.
