If a party member drops after PIF.....

[squirk]

....you can take them off the res and apply their cruise fare as OBC, correct? Thx.

 

[PrincessShmoo]

....you can take them off the res and apply their cruise fare as OBC, correct? Thx.

If it's after the PIF date, there are penalties for cancelling. It varies what the penalty is, depending on how long the cruise is and when the cancellation is done.

From the cruise contract:

CRUISE CANCELLATION FEES:
CATEGORIES WITH RESTRICTIONS: Reservations for Inside, Outside or Verandah Categories with Restrictions are NONREFUNDABLE and NONTRANSFERABLE. A 100% cruise cancellation fee applies from time of payment.

Cruises 1 to 5 Nights (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date	Fee Amount
89-45 days	Deposit per Guest
44-30 days	50% of vacation price per Guest
29-15 days	75% of vacation price per Guest
14 days or less	100% of vacation price per Guest

Cruises of 6 Nights or More (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date	Fee Amount
119-56 days	Deposit per Guest
55-30 days	50% of vacation price per Guest
29-15 days	75% of vacation price per Guest
14 days or less	100% of vacation price per Guest

Suite and Concierge Staterooms: All Sailings

Days Prior to Vacation Commencement Date	Fee Amount
90 days or more	Deposit per Guest
89-56 days	50% of vacation price per Guest
55-30 days	75% of vacation price per Guest
29 days or less	100% of vacation price per Guest

 

[squirk]

Thanks.

This is all just hypothetical, but...I‘m not cancelling the cruise. The reservation remains in place.

I am reducing the size of my travel party, but not asking for any kind of refund.

Disney keeps every dollar of my original PIF amount. I am simply asking for a reallocation of those dollars.

 

[brianvdb]

....you can take them off the res and apply their cruise fare as OBC, correct? Thx.

Another option: if you can find someone else to cruise in their place, you can just change the name on the reservation.

If memory serves (and someone correct me if I’m wrong), it’s free up to 30 days before sailing. It’s like $50 for the change after the 30 day mark.

 

[brianvdb]

....you can take them off the res and apply their cruise fare as OBC, correct? Thx.

Also, I believe DCL’s travel insurance (if you bought it) has a “cancel for any reason” benefit. Again, if memory serves, you get 70% back as a future cruise credit.

 

[squirk]

Also, I believe DCL’s travel insurance (if you bought it) has a “cancel for any reason” benefit. Again, if memory serves, you get 70% back as a future cruise credit.

The root of my question is whether of not dropping an individual from a stateroom after PIF counts as a “cancellation” whereby cancellation policies would apply.

Again, in my hypothetical, the reservation still stands. No money is being refunded, and no refund is even requested.

So, suppose you had Mom, Dad and two kids in a Cat 5, and the fares were, say, $1,000/$1,000/$500/$500, for a total of $3,000.

After PIF, Dad has to drop out due to whatever reason, but Mom and the kids still wanted to go. They also know that they will likely spend at least $500 in on-board charges.

Would DCL apply cancellation policies to just Dad’s fare? And if they did, would they still bump one of the kids up to Dad’s full-fare slot (i.e., $1,000/$1,000/$500)?

Or if Mom said, “We don’t want a refund. Can you just take the $500 fare (the fourth slot, that is now vacated), and switch it to non-refundable OBC?”, would DCL accommodate?

 

[brianvdb]

The root of my question is whether of not dropping an individual from a stateroom after PIF counts as a “cancellation” whereby cancellation policies would apply.

Again, in my hypothetical, the reservation still stands. No money is being refunded, and no refund is even requested.

So, suppose you had Mom, Dad and two kids in a Cat 5, and the fares were, say, $1,000/$1,000/$500/$500, for a total of $3,000.

After PIF, Dad has to drop out due to whatever reason, but Mom and the kids still wanted to go. They also know that they will likely spend at least $500 in on-board charges.

Would DCL apply cancellation policies to just Dad’s fare? And if they did, would they still bump one of the kids up to Dad’s full-fare slot (i.e., $1,000/$1,000/$500)?

Or if Mom said, “We don’t want a refund. Can you just take the $500 fare (the fourth slot, that is now vacated), and switch it to non-refundable OBC?”, would DCL accommodate?

Yes, dropping a person from a reservation is a cancellation (for that person). Normal cancellation policies/penalties would apply for that person’s portion of the fare.

As far as I’m aware, there is not a situation where DCL will convert cruise fare paid into an OBC in lieu of charging a cancellation fee.

I don’t know whether they would bump one of the $500 kids up into Dad’s $1000 spot or not. (My guess is that they would). You’d want to call DCL to confirm this, or check with someone else that’s done it.

 

[wombat_5606]

The root of my question is whether of not dropping an individual from a stateroom after PIF counts as a “cancellation” whereby cancellation policies would apply.

Again, in my hypothetical, the reservation still stands. No money is being refunded, and no refund is even requested.

So, suppose you had Mom, Dad and two kids in a Cat 5, and the fares were, say, $1,000/$1,000/$500/$500, for a total of $3,000.

After PIF, Dad has to drop out due to whatever reason, but Mom and the kids still wanted to go. They also know that they will likely spend at least $500 in on-board charges.

Would DCL apply cancellation policies to just Dad’s fare? And if they did, would they still bump one of the kids up to Dad’s full-fare slot (i.e., $1,000/$1,000/$500)?

Or if Mom said, “We don’t want a refund. Can you just take the $500 fare (the fourth slot, that is now vacated), and switch it to non-refundable OBC?”, would DCL accommodate?

I don't have all the answers to your questions, but I'm pretty sure they are going to charge you the full fare for one of the kids. You can't sail without paying for 2 fares required for every cabin. If a solo books a cabin, they pay for 2 cruise fares and 1 passengers' port fees and taxes. So, I'm fairly confident that is going to happen.

The only way I can see that not happening, is if you have private travel insurance that covers the scenario where one member on the reservation must cancel and the others want to sail. If you have bought a policy with this coverage, they will cover the fare for your cancelled cruiser with the terms of that coverage.

I must admit I am not familiar with DCL insurance, so I can't help you with that.

If you don't have any insurance, in your scenario, you would lose either the deposit, 50%, 75% or 100% of the $500 for the 4th person, depending on when you cancel, according to the chart in post #2.

Now, as far as your question concerning any refund for the cancellation to be turned into OBC, I can't speak to that. I have never done this and I don't have any memory of anyone reporting on this. I would imagine one consideration would depend on how the cruise was paid for but there could be other accounting factors that may determine whether that is possible.

I believe you best bet is to contact your travel agent if you have one. If you booked directly, call DCL with your hypothetical and I'm sure you'll get some kind of answer.

If you find my information incorrect and you get a favorable answer, please come back and post here. You could help someone else in your position.

 

[squirk]

I don't have all the answers to your questions, but I'm pretty sure they are going to charge you the full fare for one of the kids. You can't sail without paying for 2 fares required for every cabin. If a solo books a cabin, they pay for 2 cruise fares and 1 passengers' port fees and taxes. So, I'm fairly confident that is going to happen.

The only way I can see that not happening, is if you have private travel insurance that covers the scenario where one member on the reservation must cancel and the others want to sail. If you have bought a policy with this coverage, they will cover the fare for your cancelled cruiser with the terms of that coverage.

I must admit I am not familiar with DCL insurance, so I can't help you with that.

If you don't have any insurance, in your scenario, you would lose either the deposit, 50%, 75% or 100% of the $500 for the 4th person, depending on when you cancel, according to the chart in post #2.

Now, as far as your question concerning any refund for the cancellation to be turned into OBC, I can't speak to that. I have never done this and I don't have any memory of anyone reporting on this. I would imagine one consideration would depend on how the cruise was paid for but there could be other accounting factors that may determine whether that is possible.

I believe you best bet is to contact your travel agent if you have one. If you booked directly, call DCL with your hypothetical and I'm sure you'll get some kind of answer.

If you find my information incorrect and you get a favorable answer, please come back and post here. You could help someone else in your position.

Thanks. I am not going to call my TA or DCL just to scratch this itch. I just thought maybe someone here had gone through this scenario for real and had some insight.

The question was prompted because my wife has had to drop out of an upcoming cruise. We discovered the issue well before our PIF, and we agreed I would just take the kids on the cruise myself, so we were able to simply remove her from the res. No worries.

I was just wondering what would have happened (setting aside our travel insurance) if we hadn't realized that she had to drop out until after our PIF. It truly is a hypothetical vs. a "hypothetical".

 

[PrincessShmoo]

The root of my question is whether of not dropping an individual from a stateroom after PIF counts as a “cancellation” whereby cancellation policies would apply.

Again, in my hypothetical, the reservation still stands. No money is being refunded, and no refund is even requested.

If you remove (drop) a specific individual from a reservation, that person's reservation is cancelled. And any applicable penalties apply.

If you want the applicable amount of monies that apply to that person's reservation moved to another person's reservation, that's the same as a refund. Now, if you were before the PIF date, you can cancel a person off a reservation and any refund given could then be applied to the remaining reservation.

As noted, the first 2 people on any reservation pay full fare (regardless of age).

 

[wombat_5606]

Thanks. I am not going to call my TA or DCL just to scratch this itch. I just thought maybe someone here had gone through this scenario for real and had some insight.

The question was prompted because my wife has had to drop out of an upcoming cruise. We discovered the issue well before our PIF, and we agreed I would just take the kids on the cruise myself, so we were able to simply remove her from the res. No worries.

I was just wondering what would have happened (setting aside our travel insurance) if we hadn't realized that she had to drop out until after our PIF. It truly is a hypothetical vs. a "hypothetical".

Gotcha. You were lucky it was before PIF. Afterwards, I think it gets rather complicated.

I have heard one thing to do is show up for the cruise and have the person not sailing be classified as a "no show". Evidently that has some financial advantages to the people sailing but I would feel kind of strange standing at the port and telling them my husband isn't going to show up to sail. Maybe someone will know more about this situation and can respond just for our education.

 

[PrincessShmoo]

Gotcha. You were lucky it was before PIF. Afterwards, I think it gets rather complicated.

I have heard one thing to do is show up for the cruise and have the person not sailing be classified as a "no show". Evidently that has some financial advantages to the people sailing but I would feel kind of strange standing at the port and telling them my husband isn't going to show up to sail. Maybe someone will know more about this situation and can respond just for our education.

If a group shows up at check in and there's a no-show in the party, the port fees & taxes will be refunded for that person. But not the cruise fare.

Now, that may be true even for a cancellation after the PIF date, not sure. I do know the cruise fare will have penalties applied depending on when the cancellation occurs.

 

[randumb0]

After the PIF you will not be able to apply the fare as an OBC and your money will be lost

 

[squirk]

After the PIF you will not be able to apply the fare as an OBC and your money will be lost

Well, not all of it, though, right? A pro-rated scale based on the schedule Schmoo posted above.

 

[allashore]

NO they will not make any accommodations
from our past experience, they will NOT give u any OBC, or even put towards a future cruise.
two yrs ago we had 3 family verandah cabins booked on a 10 night cruise. Total of 9 people, were supposed to go
the one cabin with 2 adults- Aunts grandson & his wife, they had to cxl after paid in full,

Even had Disney insurance, I believe 75% was given back on her credit card and 25% was in form a credit for a future cruise which had to be used in a year by grandson & his wife. DCL would not let anyone else use this credit.

DCL would not let my Aunt use it as obc, or even on a future cruise for herself. Even thou she had paid for cabin & the insurance

When you take insurance it is for each person not the cabin. She spent a lot of time on phone and letters, it didn't matter DCL would not let her use the money.

 

[squirk]

NO they will not make any accommodations
from our past experience, they will NOT give u any OBC, or even put towards a future cruise.
two yrs ago we had 3 family verandah cabins booked on a 10 night cruise. Total of 9 people, were supposed to go
the one cabin with 2 adults- Aunts grandson & his wife, they had to cxl after paid in full,

Even had Disney insurance, I believe 75% was given back on her credit card and 25% was in form a credit for a future cruise which had to be used in a year by grandson & his wife. DCL would not let anyone else use this credit.

DCL would not let my Aunt use it as obc, or even on a future cruise for herself. Even thou she had paid for cabin & the insurance

When you take insurance it is for each person not the cabin. She spent a lot of time on phone and letters, it didn't matter DCL would not let her use the money.

But that’s a case where the entire stateroom cancelled, right? My hypo is a little different - stateroom is still being used, still occupied, just by three people instead of four.

The way I was thinking about it - if the Mom in my hypo converted the $500 into non-refundable OBC, Disney would not be losing a single dime. One might argue DCL was making money as it was keeping the $500 but you didn’t have that fourth person (Dad) using any ship resources (e.g., food, housekeeping, etc.) in exchange for that $500.

I guess the counterargument is that with Dad missing, he won’t be a source of incremental revenue either - drinks, port excursions, souvenirs, spa treatments, etc..

it doesn’t surprise me that DCL would apply the cancellation policy per-person, but for some reason I had it in my head that so long at the reservation remains intact and there was still at least two ppl occupying the stateroom, DCL could work with you to apply the “dropped” person‘s fare as OBC.

 

[randumb0]

Well, not all of it, though, right? A pro-rated scale based on the schedule Schmoo posted above.

Yes depending on the schedule but none of it will be transferred to another person or for obc

 

[PrincessShmoo]

the schedule Schmoo posted above

That would be "Shmoo" (no "c")

 

[squirk]

That would be "Shmoo" (no "c")

Sorry.

 

[ahain]

The way I was thinking about it - if the Mom in my hypo converted the $500 into non-refundable OBC, Disney would not be losing a single dime. ............

But DCL would have to give you $500 worth of stuff, so it IS costing them. I would be really surprised if they offered any credit after PIF.