I was denied DAS

[SueM in MN]

The second time we rode it we were very clear that she needed her wheelchair past the big room and we took it much further but we weren't happy about how it was handled at all, but as it was our first time needing any kind of assistance and it was a learning curve for sure.

We’ve been on Rise of Resistance 3 Times with our daughter. They did ask before leaving the ‘big room‘ whether she needed her wheelchair or not. We replied she did and we had no further questions or issues. She has a custom manual wheelchair, so it’s pretty obvious it isn’t a rental.
We were allowed to bring it into the ‘ride room’ and park it wherever we needed to have it for the transfer. It was waiting for her at the end of the ride in the place where our ride car ended.

 

[DisneySwede]

We’ve been on Rise of Resistance 3 Times with our daughter. They did ask before leaving the ‘big room‘ whether she needed her wheelchair or not. We replied she did and we had no further questions or issues. She has a custom manual wheelchair, so it’s pretty obvious it isn’t a rental.

We didnt have a rental but we learned to ask better questions after that experience.

 

[SueM in MN]

We didnt have a rental but we learned to ask better questions after that experience.

A lot of people have found that the CM’s definition of ‘a short distance’ or ‘a few steps’ is much different than theirs.

 

[NightGuardianAngel]

Most lines should be able to accommodate a wheelchair or an EVC. If you do not already have your own, I would strongly recommend buying one and bringing it with me. Wheelchair and EVC rentals are very expensive at the park and they run out very fast. The lines that are not accessible (which, I believe, is about 10% of the attractions) with a wheelchair or ECV will allow you to get a return time without a DAS pass and have an alternative entrance.

 

[jo-jo]

A lot of people have found that the CM’s definition of ‘a short distance’ or ‘a few steps’ is much different than theirs.

Can we "like " this more than once????

Once at HM, CM said can you walk a short distance? I asked DH do you want your cane? No. 30ft later , he is slowly walking holding onto the wall. I said why didn't you want your cane, "I didn't think it would be that far".

 

[jo-jo]

To the OP, would a rollator work for you? Not sure how much walking affects you. You mentioned standing. I'm assuming you meant like when stopped in a line.

 

[motherof5]

Hope you have a fun time. Good luck

 

[Simba's Mom]

The rafts to Tom Sawyer island is accessible, but the island itself is not.

This really puzzles me. Why would they make the rafts accessible, but not the island? Am I missing something as to why a person using a mobility device would want to take the raft to Tom Sawyer Island if they can't get off when it gets there?
Can you get on the raft and make a round trip at least?

 

[lanejudy]

This really puzzles me. Why would they make the rafts accessible, but not the island? Am I missing something as to why a person using a mobility device would want to take the raft to Tom Sawyer Island if they can't get off when it gets there?
Can you get on the raft and make a round trip at least?

I believe you can exit the rafts and there are some limited walkways just off the raft dock that are accessible. I suppose grandparents (or parents) might accompany children across the river to the island then sit to wait while the kids explored and played.

 

[MinnieMSue]

Huh. When my parents were in wheelchairs we rode rise and they asked how far they could walk. I said my mom could walk a good distance but my dad needs the chair as close to the ride as possible. They let him be in it until the ride vehicle no issue at all. They were quite pleasant to us.

 

[Lilsia]

It really does sound like you need some sort of mobility device. Even the DAS line can get pretty darn long, 20-30 minute wait times is not unusual now since they share the line with Genie+ and LL. What would you do if you were 20 minutes into the DAS line and could not stand anymore? Personally, I would rent an ECV instead of a wheelchair. It is not easy for the pusher and it can tear up their hands. You can always park the ECV if you are not wanting to use it for a while.

 

[DLgal]

It really does sound like you need some sort of mobility device. Even the DAS line can get pretty darn long, 20-30 minute wait times is not unusual now since they share the line with Genie+ and LL. What would you do if you were 20 minutes into the DAS line and could not stand anymore? Personally, I would rent an ECV instead of a wheelchair. It is not easy for the pusher and it can tear up their hands. You can always park the ECV if you are not wanting to use it for a while.

This is very much true.

10 minutes standing being a limit is going to necessitate a wheelchair. I can't even think of many rides lately where the DAS return (Lightning Lane) is less than 10 minutes. They have just gotten longer and longer as rides continue to constantly break down.

 

[DisneyOma]

RotR is the worst - there are standing parts throughout the entire attraction, so if the OP wants to go on that, I'd recommend a mobility device of some kind.

 

[SueM in MN]

This really puzzles me. Why would they make the rafts accessible, but not the island? Am I missing something as to why a person using a mobility device would want to take the raft to Tom Sawyer Island if they can't get off when it gets there?
Can you get on the raft and make a round trip at least?

It’s an old attraction - it was built in 1973, which was way before any accessibility guidelines. The raft was probably accessible to start with, just by being a raft since rafts are flat.
The island was built to be explored, with multiple levels, places to climb, narrow pathways and bouncy bridges. It would pretty much need to be leveled and rebuilt to make it semi-accessible.
My family went to the island when my daughter who uses a wheelchair was really little. I went there by myself a few years ago to explore and was surprised by how much lifting of her in her wheelchair we must have done. After getting off the ramp, it’s only accessible about 200 feet in any direction.
There is a nice covered area and restrooms at the dock, so some people may take the raft over, hang out for a while, then take it back

 

[Dd1wifey]

Yes, at WDW the vast majority of queues are "mainstreamed" and will allow for a mobility device no larger than 36" wide x 52" long. The few queues that have stairs or otherwise cannot accommodate a mobility device will offer an alternate entrance. DAS is not needed for this.

do you get put in that alternate entrance immediately? or are you given a return time?

 

[lanejudy]

do you get put in that alternate entrance immediately? or are you given a return time?

More often than not it is a pull-off partway through the main queue. So you start in the main queue and then take a different hallway. For the few that have you go to a completely different queue/entrance, you may be given a "wheelchair return time" which is a 1-hour window. How it is handled really depends not only on the attraction, but also the operations at that attraction at that particular point in time.

 

[Dd1wifey]

More often than not it is a pull-off partway through the main queue. So you start in the main queue and then take a different hallway. For the few that have you go to a completely different queue/entrance, you may be given a "wheelchair return time" which is a 1-hour window. How it is handled really depends not only on the attraction, but also the operations at that attraction at that particular point in time.

thank you! we are going to dlr in december and still seeing how wheelchair things works. I woud like to walk around when I need to. WHat do I then with wheelchair? I'm pregnant hence need for wheelchair to save my hip joints lol

 

[SueM in MN]

Also, the ‘wheelchair Return time‘ is totally separate from DAS.
Guests who are registered for DAS can have a wheelchair Return time in addition to an active DAS Return Time for a different attraction.
Guests don‘t need to be registered for DAS to get a wheelchair return time.

A couple of attractions always give a wheelchair Return time - the ones I know of are Jungle Cruise, Space Mountain and Big Thunder Mountain Railroad. If a guest has a DAS Return Time for those attractions, they will get a wheelchair return time of ‘now’ unless the accessibility area is too full. Guests without DAS will usually get a return time that is similar to the current Standby wait time.

 

[KPeterso]

thank you! we are going to dlr in december and still seeing how wheelchair things works. I woud like to walk around when I need to. WHat do I then with wheelchair? I'm pregnant hence need for wheelchair to save my hip joints lol

Disneyland does have more rides (especially in Fantasyland, but also Jungle Cruise, Haunted Mansion, Pirates, Big Thunder, Space Mountain) that will give the wheelchair return time. When my Mom wants to walk, I have her push the wheelchair like it is a walker. Gives her extra stability and something to hold onto. It can also be parked among strollers if you want to wait in a regular line. We just prefer bringing it in for Mom to have anytime she needs it.

 

[SueM in MN]

thank you! we are going to dlr in december and still seeing how wheelchair things works. I woud like to walk around when I need to. WHat do I then with wheelchair? I'm pregnant hence need for wheelchair to save my hip joints lol

If you are in a line with the wheelchair, you or someone with you can push it empty.
A lot of people park the wheelchair in an area, walk around and then move it around to the next area. CMs can tell you where to park it.