I need to write to 02 to cancel my contract does anyone have their address?

[T16GEM]

I have been on their website but can't find anything apart from email help, in my contract is says that you have to write to them but it doesn't give an address! Useful!

Does anyone have an address for o2 that they could post?

Thanks Guys

gems

 

[Goofyish]

Found this info. in the O2 T&Cs:

<TABLE cellSpacing=0 cellPadding=4 width=365 border=0><TBODY><TR><TD class=IndexSubtitle>12 Giving Notice </TD></TR><TR><TD class=IndexRegularTxt><TABLE cellSpacing=0 cellPadding=4 width=365 border=0><TBODY><TR><TD class=IndexSubtitle vAlign=top>12.1</TD><TD class=IndexRegularTxt>Notices given to Us under this Contract may be given by email (in which case effective service of the notice shall only occur upon actual receipt by Us of the notice) or in writing to the following address:

O2 Customer Service

By Email:
mycare@o2mail.co.uk or any alternative address which We notify to You at any time.

By Phone:
Contract: 0870 600 3009 charged at national rate.
Pre-Pay: 0906 302 4445 or short code 4445 charged at 50p per minute

By Mail:
O2 (UK) Limited
Bury
BL9 9QL </TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>

 

[AlanUK]

If you call the contact centre number then they should be able to put you through to the cancellations department.

Most phone companies have these so that they can try to persuade you not to cancel. Often they will offer a few incentives to stay on if you have been a good customer

 

[T16GEM]

we rang them to cancel and apparently they have changed their policies now and cancellation of contracts must be made in writing, I have the address at home but I am at work.

Thank you for your help!