I’m back home. I’ll post pictures later on our new thread.
Atlantis Review: Paradise Island Nassau Bahamas
We spent 5 nights at the Royal Towers using 140,000 Marriott Rewards points.
Flew Southwest and used 13,000 Rapid Rewards points and the companion pass.
The pro’s:
the room was huge.
We saw Dolphin Cay from our balcony and watching the dolphins was awesome.
Our driver from the airport to the hotel, booked through Atlantis Tours, was awesome. He was so friendly and gave us some history and interesting facts about the Bahamas.
The poolside food was American food, typical crap, but tasted better than WDW American quick service food.
The aquarium was great. I loved watching the turtles and stingrays.
We got two free bottles of water every night of our stay.
Carmine’s was delicious. We ate there twice.
They have plastic cheese for fries and chips at a lot of places.
The water is so gorgeous.
There have lots of stuff for kids.
It was easy to get a chair at the pools and the beach.
They have turn down service.
The cons:
They said they upgraded us to a Harbor View but the only two major view categories are Harbor and Ocean.
Didn’t get my “guaranteed” 4PM checkout as a Marriott Gold member.
Dirty sheets
Shower was dirty(they fixed it and cleaned it after I complained about the sheets the first night, but it is still gross to check in to a hotel and have a dirty shower.)
The rug had a huge red stain that was never addressed.
Bugs (flys and nats ) in the room.
Pool towels had stains.
All over the resort there were buckets collecting water from the ceiling leaking.
The service at restaurants was awful. The one waitress didn’t fix our order when we told her it was wrong. The last night we ordered a $70 steak, no one asked us to cut into to make sure it was cooked ok. They always do this at Disney. It was extremely undercooked for us, but no one came to ask if it was cooked ok so we just ate it. I feel like when you pay $70 for a steak the service should be better.
We love wings, but they were $2 a wing. We splurged twice, but it wasn’t worth it.
The water park actually smelt bad.
At the water park the safety measures in place make action park look like the optimity of safety. In every water park I’ve ever been to when one tube goes down a slide the life guard waits a while before sending another tube down. The life guard also holds the tube while the guests are getting in so they can do so easily. Here the life guard is just there for show. They just sit there with a blank stare and let everyone go down one after another.
The bed is very uncomfortable and I sleep at the All Stars. My boyfriend and I actually both have back pain that we are pretty sure is from the bed.
Everything costs extra. Paddle boards, kayaks, water trikes, snorkel gear etc.
I asked a staff member for directions our first day and she was high on something. It was actually very scary.
Restaurants are closed on random days.
Our last day we could not find a place to eat lunch, quick service by the pool was closed and lots of other restaurants. We didn’t want pizza so we ended up eating Ben and Jerry’s for lunch.
You get charged 15% tip at quick service restaurants.
At the end we had $850 in room charges which really wasn’t bad. That includes $55 a night in taxes and fees. We had a $300 credit though for our issues. We will not be back. I wasn’t planning on ever going back unless we got the free trip from total rewards, but it’s not even worth burning Southwest miles or vacation time to fly over there for a free trip. My SO and I agreed this was the worst vacation we have ever been on. It’s a shame because the grounds are beautiful and they do have a lot more than a typical beach hotel. There were a lot of little things that were wrong with the hotel that made it unenjoyable. If there were a few of the above issues I probably wouldn’t be making a big stink with Marriott. I know a few of you were considering this trip and I don’t want my review to be the reason you don’t go. It looked like other people were enjoying themselves.
For 2019 we were planning on going to Rome, but I think we need to stick with Disney for awhile so next year our international trip maybe to
Disneyland Paris. When we go to Rome I was planning on the Boscolo, but I think we may splurge for the St. Regis.
Best part of the trip has got to be Southwest. The crew on all my flights was hysterical. Also, the way home I flew in the exit row for the first time. No one asked SO and I if we were over 15 so that’s a good sign lol. The whole flight I suffered from anxiety hoping I wouldn’t have to open the exit door though, but we landed safely.
Thank you to everyone here for being so helpful with tips and advice for getting miles. My travels would be less frequent without all of you. And since I only used miles the sting of the bad trip hurts a lot less. I can replenish miles fairly quickly.
Next trip: Disneyland!