jujubiee4
DIS Veteran
- Joined
- Jan 5, 2013
- Messages
- 2,397
That was me! I'm so glad it worked out for you. I had DM sign up around the same time and she hasn't mentioned getting an email. Now I'm worried that she forgot all about signing up for the programs, got an email, and swore at it while marking it as spam and deleting it.![]()
This happened to me as i think i accidentally deleted it. Only hearing my husband mention it on Sunday made
me go look for it. Couldn't find it. Put me in a bad mood thinking i just lost out of 10k points.
I bought Virgin airline tickets a year ago that we can't use. I bought the plans change pass (thank goodness) which
gives unlimited changes. Well I called Sunday night to say we can't use our tickets and to book something for
December 2018. The rep said you don't have to do that we are converting over to Alaska and i can refund your tickets
minus the 25 change fee each. She then mentioned i needed to convert my Virgin points to Alaska and transferred me.
The rep converted my existing points AND gave me the 10k alaska miles when i said I couldn't find the email. I was
dumbfounded! That was $1200 and 10k points i was not expecting.
So call call call call! It won't hurt and you or family members may still get it.