I haven't researched this much but wondering if anyone else has experience with canceling flights booked with BA Avios on AA metal ever since the COVID mess?
Normally I am able to cancel the award flights and only loose out on the small taxes/fees but a few weeks ago i canceled 6 flights and it just directed me to request a voucher? What's up with that? The last time i canceled i had my points back in my BA account right away...not this time.
Normally I am able to cancel the award flights and only loose out on the small taxes/fees but a few weeks ago i canceled 6 flights and it just directed me to request a voucher? What's up with that? The last time i canceled i had my points back in my BA account right away...not this time.

Should have figured out how to use it first. Got my April refund yesterday and deducted from my MSR. Oh well, it was AmEx and I got my official MSR extension email today so plenty of time to make it up.