castormom4
Mouseketeer
- Joined
- Jul 30, 2019
- Messages
- 79
So a weird thing happened to me lately... I paid ahead on my Water Bill ($450) with a CC and paid the $1.95 one-time fee to do so. I try to pay it ~6 months at a time. Well I guess because my CC payment was too close to my bill due date (3 days prior), they still pulled my auto-pay from my checking. I wasn't crazy that they did this so I called in and said why did you pull from my checking and they said because it can take 5 days for a payment to credit... Weird, but ok - I paid the bill 3 days in advance and you still charged me a 2nd time, when you could easily see the pending payment????
Of course the person I was talking to on the phone was used to people calling in having their water shutoff because of non-payment so she had no idea what I was trying to do or ask. She offered to refund the double payment and I finally said "sure", just to end the call before it got more awkward. This was two weeks ago and I honestly forgot about it until today when a check shows up for almost $400. She refunded my entire credit balance... So basically I "MSed" $400 for a $1.95 fee... Guess I'm off to make another $400 payment on my water bill again!! (Not to MS, just because I hate monthly bills)
Lol! We're having a similar situation with our rental property taxes and insurance. We just did a cash out refi on 2 properties. They didn't tell us till the day of closing that the taxes/insurance had to be escrowed. Stupid but whatever. We had just paid insurance on one property ($511) on cc to meet MSR. Figured I'd get it back in a check. Well, month later, we get the bill for insurance on the other property. We call the bank. Oh.....they only escrowed from 2021 on. Ummmm.....dumbest thing I've ever heard, but sure. So I pay that insurance bill. Then we get a letter stating there was an error and they'd be paying from escrow now. Figured I'd get two checks back. Well now we have the tax bills and "they aren't sure." This has to be a joke. Well whatever, paid taxes on both properties with my cc and I'll wait for the check. So I'm potentially waiting for almost $4k in checks lol and met MSR almost on 2 cards in a month.