We made it to the Hilton Terminal 5 airport hotel a little after 1 am. We had called ahead and let them know we were coming in late and to please not release our reservation booking for one room and three adults. There was a crowd of people at check in and we knew something was up because of the late hour. It got scary for a moment when another party of two had been trying to get their room since 10 am that morning. The attendant said she would need to get a manager and I though DH was going to flip and he was asking why a manager was needed for us to check in and get our key. I asked him to chill and said getting the manager was fine, I’m sure Diamond status still counts for something (thank you Aspire card) and I’d be pulling up Twitter to compose a tweet just in case, while she did that. The manager came and very matter of factly explained we now had a one bedroom suite with two bathrooms. I said thank you very much. It’s now a bit after 2 am here and hopefully I can get about 3 hours of sleep before heading to the airport.
Yup, I will definitely be seeking out the EU reimbursement as well. Thanks!