I guess my take on
DVC is different from some because one I understand how it works and doesn't work and I accept that. I don't hold them to a lesser standard I just understand what it is and isn't and I am willing to accept that. I also personally know many in management and have for many years, so I know they do care.
Plus if I was really not pleased on a majority basis with DVC and my visits I would sell and quit going. I would not spend my money on something that brings me little joy. I also would not be back to the DVC forums, if I did sell. I am sure many have gotten to that point, but we haven't.