I have Meal Deal info

[ines248]

There is only a $4 difference between the one park and the two park meal deal, hardly worth taking the time to downgrade. But if you want to do downgrade, just make sure you haven't redeemed the ticket for a wristband.

...especially when you are not getting your $4 money back or the time wasted waiting in line to ask!

Well I was late and got stuck with 5, 2 park meal tickets bought onlines and NOT 5 wristbands.
Went to guest services and she said that "she can get them downgrade but I will get zero money back."

lets do the math....... $4.00 x 5 = $20.00
And this is not counting the time spent waiting in line at guest services.
Of course after U told me about the other guest services inside the park with less people waiting inline, I used this inside guest service for the first time.

 

[pepperidge]

Thanks for all the info... We'll be there on Dec 19 and 20th and will be using the kids meal deal bracelts on those days. Never done it before, but it seems like it will be an "adventure"!

 

[phamton]

..Well I was late and got stuck with 5, 2 park meal tickets bought onlines and NOT 5 wristbands.
Went to guest services and she said that "she can get them downgrade but I will get zero money back."

They downgrade them all the time and give the money back. I am sorry that whoever you got did not do that for you.

 

[Metallicat]

Thought I would post this in case anyone wanted to see it.

 

[ines248]

They downgrade them all the time and give the money back. I am sorry that whoever you got did not do that for you.

Uhhhgg!!!!!! Don`t say this Phamton! I wish I could go back and talk to that lady or grab her by the neck! The grabbing is not for real , I am just kidding! I should have waited for the white guy on the right inside guest services, who was busy helping other people! He problably knew more than the African-American lady on the left! Or I should have asked again, to double check the information, but at the other guest services!!!!!
I sold my meal tickets to my brother, lost some money, felt better because I lost money to my brother and not to Universal Studios guest services. Now I know that I was not suppossed to lost $$$ back to universal guest services?
Hey this is how humans learn, right?

Well, the cause (waking up late, my fault) and the effect ( U should not buy these online, ever) for this incident made me not to buy anymore deal meal for now or for the future ONLINE. Universal should thank the lady at guest services! She really told me the most important thing when she said, "I can not do anything about these because U bought these online."
I got the message, even if it is the wrong message!
No more buying online meal tickets, 4 me or my family!
Thank You Universal Studios Guest Lady!

 

[phamton]

Tickets bought online are non-refundable except through the online store. (There are exceptions though.) But you were not asking for a refund of the entire ticket, just a downgrade to a one park meal deal. Downgrades are possible even with online tickets. I am sorry about your experience. If you ever feel like you are not getting the correct information, ask to speak to a supervisor. Honestly, online tickets are the best deal and downgrades and upgrades are available with them. You just can't come in with a ticket bought online for a total refund. That needs to be taken care of online.

 

[ines248]

Tickets bought online are non-refundable except through the online store. (There are exceptions though.) But you were not asking for a refund of the entire ticket, just a downgrade to a one park meal deal. Downgrades are possible even with online tickets. I am sorry about your experience. If you ever feel like you are not getting the correct information, ask to speak to a supervisor. Honestly, online tickets are the best deal and downgrades and upgrades are available with them. You just can't come in with a ticket bought online for a total refund. That needs to be taken care of online.

Yes, about not refunds, I know, I have always agree with that, but the part when they don`t offer help when a person has delays/problems, or when they need an upgrade, makes me think about, "Ohh, so this is ONE of the reasons why SOME people sell their tickets on ebay even though it is illegal?"

All I need it, and ask was for a SIMPLE downgrade or help, and they know I came late because they could easily see/scan my tickets and see at what time I came to the park. I was not asking for a refund.

You know I left thinking in my brain what to do, and saying very soft to me and so the lady can hear it, like I was very confused and thinking how to get rid of them, ebay? What about if I had 1 park meal tickets, and I came early and I want it to upgrade them to a 2 park meal tickets. Maybe then, it did not matter if these were bought online or not? Maybe, yes? ?????????????????

I should have bought 1 park meal all the time, everytime! And then upgrade them, if I came early to the park, Not necessary to downgrade them because I was late on that particualr day, but if she is right when she said, " I can not do anything with these because these were bought online!" So that is only a dream and it`s imposible?

I guess the lady gave me the online answer,to get rid of me. She can not do anything about them because these were bought online. Period.
Next person inline!

Anyway, this is my last post about this! I was so lucky that my bro went to universal because I know ebay is not the answer to SIMPLE solutions.Yes, it is the first thing people think about when they are stucked with tickets and they know about 0% universal refund, and they had already asked about upgrade or downgrade posibilities

Anyway, lesson learned, bring my next lesson!
Thanks Phamton for ALL the info she puts here at disneyboards.com.
Keep it coming!

Update: So Phamton, I just want to double check, and make sure I understand everything correct, cause I am really AFRAID to buy these online again,when she said" these were bought online there is nothing she can do," Is that 100% correct? Yes? No?
I mean, if I buy 1 park meal tickets ONLINE (2 park tickets are no longer in my wish list), for my next Universal visit, and then at the park I noticed that I am early, I can upgrade them, and pay the difference, to make them a 2 park, or I will get the same "Can`t do anything with these because they were bought online" answer?
Yes?
No?

The supervisor that you mentioned, he/she is also located at all guest services locations? And, all I need is to ask for the supervisor? Right?
Remember, I am talking about BOTH guest services, the one outside and the one inside the park.