
Okay so today.... my son had his eyes checked and has to get glasses for reading at a distance at school. SO I decided since my dd and I get our contacts from
Walmart that we would get his glasses from there. NOW I don't like Walmart...... said that in an earlier post on here. Have I shopped there, YES, off and on for years but RARELY.
HOWEVER...we went to one NOT near my house TODAY (HATE THAT ONE) but close to the eye doctor. We go, not crowded, pleasant experience picking out the glasses, ordering them and since it was NOT crowded and the store looked NEW and CLEAN I decided to pick up a few things from the grocery side. The funny thing...the whole time I was in there..I kept thinking of the WALMART thread on the Dis boards that I had commented on.....and I was kind of laughing at myself shopping in there but it was really a nice experience.

At least I thought it was.
We get in line to check out..not too long a wait. There was a shift change and we got the new checker. She was nice, we chatted, she was handing bags to me and my son to put into the cart. I swiped my card, paid, exchanged a few more words with her. All was good. I DIDN'T check the spinning bag thingie to make sure all my stuff was off, but she was the one handing them off to me and my son so I guess it didn't occur to me to check. We load the stuff into my van..there were several bags and my son was putting some in and so was I. I didn't pay attention to what was there or NOT THERE.
I get home... my bananas, oranges, tangelos, and some of the Easter candy was not there. I kind of knew what was missing but figured it would be in bags at Walmart. I was leaving pretty much as soon as I got home to drive to pick our dd up from college, but I did call Walmart and ask about my stuff that was missing. I new my fruit was not there and I knew some of the Easter candy was not there. The customer service girl asked me for some information on my receipt and I gave it to her.... THEN she asked "Is it some oranges, bananas and Easter candy?" I said YES. She said okay it is here and will be in CS and bring my receipt. I was annoyed to know I had to make another trip, but at least they had it and it didn't go home with the customer behind me. OKAY since I was trying to get on the road soon I decided I better just call back and let them know that I would NOT be back for about 3 hours and I was NOT coming right away to pick the items up. I got a man this time... he asked if I had already spoken to someone about this "Yes I did". He said to bring in my receipt when I came in.
Exactly 3 hours later I have my dd drop me at the door...I run in with JUST MY RECEIPT and go to CS. The guy remembered talking to me, but he said IT WAS NOT THERE. I explained that the lady actually named the stuff in the bag.... NOPE not there.

Of course I ask WHY???? Blah blah blah. SO he tells ME TO GO AND RESHOP THE ITEMS AND BRING THEM BACK UP. SERIOUSLY????????????????????????????????????????????????????????????????
I was NOT HAPPY at all. So I go and get the stuff, but of course my receipt is not specific for some stuff and because I didn't unload all of my items when I got home... I wasn't COMPLETELY SURE what was missing as far as the EASTER CANDY WENT. I had a good idea, but could not find a couple of items when I was looking. I go back.. and the GUYS IS GONEEEEEEE. SO another lady does it. IT TOOK FOREVERRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR. My dd is outside in our van and my cell is in the van too so I couldn't call her to tell her what was taking so long. UGH I was in there FOREVER it seemed. I told CS lady that obviously MY STUFF was there earlier and how it got put back out in the store is BEYOND ME. I left some bottled water ONCE at Target and called when I realized it, it was in CS with my name written on the bag. I didn't rush back out to get it either.

This lady..... had to scan the price, log each item in a book, then when I told her I could not find two things on the receipt, she basically told me to GO FIND THEM or there was nothing she could do. What amazed me was "I could have brought back STUFF to CS that I had at home already and gotten them again and they would have given them to me without paying.

I even brought that to her attention. They had NO PROOF that I had NOT gotten my items when I was there in the first place.

I told her their system is seriously FLAWED. I GAVE UP. I left there COMPLETELY ANNOYED vowing TO NEVER GO AGAIN.
I get home.... my son says "Mom did you get the pickles?" NO that was the thing on the receipt I could not figure out what it was..it was coded weird and didn't say PICKLES. He loves pickles and wanted them. SO other than getting my sons glasses next week..... this GIRL will not be shopping in WALMART AGAIN. EVER!!!
