Got my days messed up and thought the change was tomorrow so we didn't even try first thing this morning! Got to work and started reading these posts so figured what the heck. Called and was only on hold for a few minutes. Had a very nice CM who laughed when I said you know what I'm calling about! She was very helpful and checked our days for availability. October 3 and 4 were already gone but got October 5 for 8:55 a.m.
Now I can't wait to call my husband and tell him the good news!
Don't give up!
Ruby