I had a live chat with Disney representative yesterday

mickeystoontown

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Oct 2, 2006
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Yesterday, I checked the www.disneyworld.com website to see if the 2008 rates had been released. I've done this every day since June 13th. Of course, the rates aren't out yet.

I looked around the site for a while and, while I was checking out the virtual tour of the Wilderness Lodge, a screen popped up asking if I wanted an live chat with Disney. Of course, I said yes.

I had a very nice chat with a Disney representative. She said that the 2008 rates should be out in about two weeks.

I have already booked our June, 2008 room only stay at the Wilderness Lodge and I had a couple of questions.

I asked to please confirm how the change from room only to a package reservation would work. (I had already been told but I wanted confirmation.)

She confirmed that the room only reservation would be cancelled and the money I paid ($298.??) for our first night's stay would be refunded to me.

She would then take the standard view room I had booked and book it as part of my package. She would add tickets and the dining plan and give me a grand total. I would have 14 days from the day she changed it to a package to pay the $200.00 package deposit.

They can not take the $298.?? and put it towards the package deposit.

I asked if I would have my $298.?? refund within the 14 days and she said absolutely.

So, all of you out there that are waiting for the 2008 rates to come out should be happy it sounds like it will be soon. And, for those who were wondering about how complicated it would be to change a room only to a package once the rates come out, it doesn't sound too complicated to me.

Hope this helps you guys out! Lisa
 
Correct me if I'm wrong, but the MYW packages aren't released at the same time as the new rates, right? I thought we were going to have to wait until September for the packages. Or is that just for the discount codes?
 
Correct me if I'm wrong, but the MYW packages aren't released at the same time as the new rates, right? I thought we were going to have to wait until September for the packages. Or is that just for the discount codes?

She told me I could change it to a package as soon as the rates came out which was about two weeks.
 

Typically the room only rates are the first to come out and then the packages follow a couple of weeks later. However this year, with all the proposed changes coming, and it already being late July, maybe they will all be released at once. Who knows?
 
Correct me if I'm wrong, but the MYW packages aren't released at the same time as the new rates, right? I thought we were going to have to wait until September for the packages. Or is that just for the discount codes?

The MYW packages are not discounted until september or later for Jan 2008.

The MYW package is a room plus tickets package that can be purchased when the rates come out. Later in the year you might have the opportunity to change your package to a special promotion if they run one.

Usually the ticket, room and DDP rates come out on the same day for the following year.
 
Thanks for the clarification. I learn so much on these boards that I end up confusing information!
 
After having already booked a June, 2007 package and paying on it for several months, a promotion came out for discounted rooms and free ticket upgrades. I called Disney and told them what I found online. I was able to upgrade my tickets and I got a discount for two nights of my ten day stay. It saved me over $300.00!

I always check out the special offers section on the www.disneyworld.com website.
 
Just an update. Lots of posts lately say that they were told the 2008 packages come out on August 5th. This lines up with the time frame I was told.
 
Sorry to post OT, but i believe posting CM's names is prohibited. Right? I'm sure if it is the mods will be editing the post, however i just wanted to give a heads-up on posting CM's names on the board.

I myself can't wait to book our 2008 MVMCP trip. I love planning this stuff as much as i enjoy going to WDW.:laughing:
 
Sorry to post OT, but i believe posting CM's names is prohibited. Right? I'm sure if it is the mods will be editing the post, however i just wanted to give a heads-up on posting CM's names on the board.

I myself can't wait to book our 2008 MVMCP trip. I love planning this stuff as much as i enjoy going to WDW.:laughing:


I didn't know that. I have done it before and I don't believe anybody has said anything about it. You live and learn!
 
We don't post CM names when reporting conversations with CM's because frankly, the CM wasn't aware you were going to post it on a message board with 130,000 users... they thought their conversation was one to one.

This protects the CM ... AND the DIS.

Thanks,

Knox
 














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