I cant pull up my dining ressies, something going on?

[sherbet]

Is anyone else having the same problem? It says you currently do not have any dining reservations !! omg im leaving saturday. whats going on, im panicking

 

[Nadjalu]

The online system isn't working properly as of a few weeks ago. You need to call if you need to acces or reserve anything.

There are several threads concerning this.

 

[sherbet]

well it was fine 2 days ago !! I made it thru the upgrade and got all my ressies back and now this

 

[Nadjalu]

Sorry to say but the upgrade isn't totally complete. At least this is my understanding. There are still "bugs" in it to be worked out. Sometimes it is working other times it isn't.

 

[momtotaryn]

The only ADR that is showing up is the one I made myself online. The ADRs that were made through a phone call (on December 1st) are not showing up at all. To reassure myself that nothing happened to my ADRs, do I need to keep calling? Seems like a waste of time on my end as well as Disney's end. It's so much easier to check online.

 

[Annabell]

I have the same problem. Called to make all my ADR's but can't retrieve them online. Is there a way to retrieve them just by confirmation number ?
I just want to double check that everything was booked correctly.

 

[3pletprincesses]

everytime you want to see your phone reservations online, you have to retrieve them manually each and everytime with the reservation number and the phone number associated to your reservation. It's a pain in the you know where.

 

[shawnh199]

I was having the same problem with the ADR's I made a couple of weeks ago. Since I couldn't pull up anything except the ones I made for our first day, I called Disney Dining to see if my ADR's were OK. He could see my ADR for the confirmation number I gave him. It had the correct place/time/# of people. So I asked him why I was not able to pull them up online. He said it might have something to do with the glitches they were having with the system.

OK, but that wasn't good enough for me. I asked him to check the phone number associated with my ADR. Here is where our problem was. The ADR was associated with some phone number that turned out to be some Florida area code. I live in Texas and that number was not even close to mine.

I was able to pull up my ADR's with the other number but I didn't feel comforatable at all with the ADR's they made on the phone (the celebrations we included with some ADR's were messed up as well) so I made ressies online for everything (got everything within 5 minutes of my original ressies) and cancelled the phone ressies once I had new online ressies in place. Now all my ADR's show up online and I feel much better knowing I can look them up easily.