gdrj
Boardwalk owner since 1999
- Joined
- Jan 13, 2012
- Messages
- 1,844
So last night I had a 8:20 reservation for 2 at Ohana...
So did I overract? I don't like make cast members feeling bad no matter the issue but last night overall was just an unsatisfactory day.
I have left restaurants for same reasons, but at Disney I would have probably found a cast member and spoken to a mgr
There is no need for such poor service. We all spend a lot of money to go and expect great service. I don't blame you a bit for leaving.
True no need but stuff happens
1) As for overreacting, absolutely not.
2) But, being me,
. . . I would have asked for a manager Agreed
. . . I would have complained, politely, but strenuously Agreed
. . . I would have requested comp'd food or drinks I wouldn't demand I just want to eat and drink
. . . I would have had the manager bring the server over for an apology a bit obnoxious and uncalled for. Never a need to embarrass another person, I would let the mgr do their job and deal with server
. . . THEN, I WOULD HAVE GOTTEN UP AND LEFT Leave as you wish but see comment above about your actions.
Bottom line you want quality service especially at Disney due to expectations, with restaurants always busy, and with guests who may be a bit exhausted, cranky, over-stimulated, and don't control their kids; I don't envy the wait staff. With some restaurants there is never down time.