I am so upset. Someone threatened to hit my husband at the Soarin line and Disney did nothing

[zoo2tycoon]

And therefore it is ALL the husband's fault? For real??

 

[disnut8]

I'm trying to be fair and accurate in describing what happened. My husband was not injured, but only because he stepped back. The guy did touch him with his chest/shoulder. We were not questioned for three hours straight, multiple people talked to us multiple times.

How we know they let the guy go is that they told us so. They told us that getting scolded by law enforcement and the Disney security gets people to calm down and not do it again.

I however think that it could go either way, the guy could get even more aggravated.

They did ask what we wanted, initially I asked to go backstage on a particular attraction, they said no. Asked for one of the tours, also a no, resort upgrade for only one night, any room that will go empty, also a no. But aftrreach request he left to check with someone, never offered any similar alternatives, only fast passes, and they were offering a single one to an specific ride.


Why ask me what I want if I don't really have an option? Specially when I'm upset. That's messed up. They should never offer to call the cops if it's not warranted as some of you say, or to get our statements. I would have preferred further to be upfront from the Start and not pretend that they were going to do anything.

Your husband was not injured. Disney responded to the best of their abilities, you don't know what happened with/to the guy after except that he went off to the rest of his day as did you. I don't think he got any perks from the experience and he might have gotten some "words". But you don't know. I think you wanted him out of the parks but, well, hate to say it, you don't know what he told Disney. He could have said that your husband provoked him (not questioning you, just saying what he could have said). Even with someone directly behind you saying what you said, unless the parties are in the same room, who the heck knows?

When asked if there was something Disney could do for you, you answered with experiences many would have to pay for. You said you were upset when they asked but then responded with things I would have never thought about, even after 60 trips.

I agree, the guy, based on your description of the vent, was out of line. But I also think your expectations of Disney "doing nothing" was also out of line.

 

[P'colaBeachBum]

Geez people..let's beat up on the OP and for her DH opening his mouth and saying something. Let it go already. I'm sure she feels victimized by all this 3rd degree.

 

[wilkeliza]

I'm still working on the area that he "skipped". OP says they saw the CM give this guy a red card and then he started walking past people. That's actually fully allowed at Soarin and many other rides. You are suppose to fill all available space and not just stand single file. I've had many people run past my group until the finally meet the end of the line up further.

 

[Hunterr]

It's possible the guy was catching up with someone else in his party, but he probably did it in a bad way.

 

[MrsDuck]

So, you spent 3 hours and decided to not press charges?

 

[mousehockey37]

Whole situation would have been avoided if her husband had kept his mouth shut! Why is it his business, as I stated if a concern go to CM and explain situation. He isn't the Disney police. No the guy didn't need to put his hands on the OP's husband, but the husband isn't totally the innocent victim (he instigated the whole thing by opening his mouth).

There are people in this society that don't let people walk all over them. They stand up for themselves and others around them. Sure, people are on vacation, and will let it slide, others will see it as, we got here earlier than you, we earned our spot in line, you go back and wait yours.

If the guy was really trying to get back up with someone, when asked, all he had to do was say exactly that. No more, no less, no confrontation.

If this was an incident of something as far as everyone needed to push all the way up, then the Disney CM's didn't do their job to make sure that was happening and it resulted in an altercation.

 

[Dentam]

You're only getting one side of the story, and while I'm always on the DISers side I do wonder how it was presented to this man to make him react like this.

Absolutely - none of us was there. Yet there are people on here outright blaming the husband when they were not there to see any of this go down. The OP insists that they were polite and they have a witness that stayed two hours just to help them since that person was right there when it happened. Again, I was not there, but this guy sounds seriously unstable and the OP admits they are scared they may encounter him again. Not acceptable. Everyone is making excuses for him now - guessing that would change if he goes on to do something even more harmful as he is allowed to stay in the parks.

 

[Happy_2_B]

Why ask me what I want if I don't really have an option? Specially when I'm upset. That's messed up.

What you asked for is not unreasonable IMHO. Your mistake was not realizing that the person you spoke to has a boss as well. You should have asked to go up the chain of command- his tune would have changed in a hurry.

 

[CampbellzSoup]

I don't think he should have been allowed to stay in the parks at all! He should have been escorted out. I was waiting 70 minutes for Snow White Mine train and had to use the bathroom as I was going I was saying to people sorry sorry bathroom sorry sorry and when I was coming back an saying excuse me sorry I had a couple of snickers and wise mouths. I'm in good shape and I'm very vocal but I said I'm in Disney I'm not gonna let anything bother me...that's all I'm saying had I turned the switch and got loud I would be at fault? Again I'm meeting up with someone who was JUST as patience as me however didn't have to use the rest room.

All I'm saying is if you're going to open your mouth be prepared for what can come next...

The man if he touched him in any single way would have been escorted out of the park IMO ...

 

[Jennasis]

Since Disney didn't do anything to cause the problem, they really shouldn't be expected to "pay" for it with extravagant tours, backstage access, or room upgrades. A FP for time spent seems adequate.

As for letting the guy go. Since you didn't press charges, what leg did they have to stand on to boot him out?

Like you, I don't think I would have pressed charges either. Nobody was injured. If I was that concerned about bumping into the guy again, I would've hopped to another park (maybe asking for a one day hopper if we didn't already have those, as compensation).

 

[Dentam]

had I turned the switch and got loud I would be at fault?

Yes. It's called personal responsibility - taking responsibility for your behavior toward others. The OP has stated that this guy did touch her husband and it would have been worse had her husband not stepped back out of his way. The guy is responsible for his own behavior, I don't care what anyone said to him. Our society has gotten ridiculous with so many people refusing to take responsibility for their OWN actions.

 

[Kellykins1218]

Somehow, I think there is way more to this story especially since "details' are being added that one would think would've been included in the original post.

 

[DebbieB]

In situations like this I ask myself if it is worth it. Confront a line cutter and you never know what could happen. He could be a wacko and pull out a knife or gun (since Disney does not have metal detectors).

If you are not willing to press charges, then let it go. Don't waste valuable vacation time rehashing it.

 

[Dentam]

He could be a wacko and pull out a knife or gun (since Disney does not have metal detectors).

We were talking about this during our last trip. The whole bag check thing seemed so ridiculous when they didn't bother to check pockets, waistbands, etc. A crazy person could do some serious damage in these parks. Scary. Living in CO where we've had so many school shootings and then the theater shooting, I tend to think of these things, especially when I'm in crowded places.

 

[SheilaHeartsDisney]

We were talking about this during our last trip. The whole bag check thing seemed so ridiculous when they didn't bother to check pockets, waistbands, etc. A crazy person could do some serious damage in these parks. Scary. Living in CO where we've had so many school shootings and then the theater shooting, I tend to think of these things, especially when I'm in crowded places.

A few years ago my husband thought he could get away with not going through bag check since he just had a small pouch under his shirt by his waist band. I didn't notice it under his shirt but as soon as we entered the park an under cover security person asked to see under his shirt. So even though the bag checks don't seem like they are doing anything Disney security is really on top of things like that.

 

[atp]

It's hard to get all the details in. The guy was not filling in all available space, by that time we were stopped waiting for the line to move again.

It's funny that people would think I'm lying or that it wasn't a big deal. A complete stranger step up to try and defend my husband and was about to punch the guy and go after him himself until I told him I would go call security. He would not stay with us for 2 hours for some dumb verbal disagreement.

As for knowing the guy walked free, Disney told me as much. If I don't press charges he will walk.

We did say I wanted to press charges but told Disney that if he got kicked out of the park for the day we didn't need to press charges.

They kept leaving and coming back asking different things, the sheriff/cop whatever told us he would be back, he never did, in the meantime the park manager was trying to offer us compensation that we didn't even ask for and next thing we know he's sporting us out of the security area. It was a lot to process at once, lots of people asking different things, we don't know how the system works here so we got out of there without pressing charges as far as I know because we didn't sign or write anything. But not because we wanted to but because we kept being distracted by new explanations and next thing we knew we were out of there. Sadly we are not lawyers and are not experienced with dealing with this type of thing. We have never been through anything like it, never been in a fight, hit anyone or anything of the sort.

 

[ChloesDaddy]

Sounds like there would be high demand for an alternate version of "A Bug's Life" in which Flik just minds his own business.

 

[Dentam]

A few years ago my husband thought he could get away with not going through bag check since he just had a small pouch under his shirt by his waist band. I didn't notice it under his shirt but as soon as we entered the park an under cover security person asked to see under his shirt. So even though the bag checks don't seem like they are doing anything Disney security is really on top of things like that.

That is a relief to hear!

 

[Disneyliscious]

Another reason to start visiting the dark side. Cannot BELIEVE Disney is turning a blind eye to things like this. Soon enough a lawsuit will change it.