I am so frustrated!!!

[Bev J]

We purchased our airline tickets back in June for our October trip, today I checked and the price has gone down by $110 per ticket for all flights except for my return flight. Thats $440!! I called the airline and they will be happy to change the flight to get the cheaper rate but will charge me $100 per ticket to do this-GRRRRRR- What happend to buy early and expect to pay more the closer your date got, I could leave next week and get a better rate. Sorry for venting but this has me steaming!!

 

[LindaBabe]

airline prices are affected by the need to fill seats, the way they have been since the attack on America. - it could have just as easily gone the other way.

 

[SandraC]

I understand your frustration. I am an earlier planner and booker! I booked my April 2001 trip in October 2000 ~ I bought everything 6 months before. I know I paid more than I needed to but I was assured everything that I wanted and we had a wonderful time! I will still plan and book early this year too and I know deals will come out, but not to fret, Disney is worth it!

 

[adams66]

I'm not sure what airlines you are dealing with but I'd call back and ask to talk to a supervisor. In August, my sister purchased tickets to Orlando from Pittsburgh and within a week the price had gone down about 40 dollars per tickt. She called and they didn't give her a refund but they did issue her vouchers for a future flight. This was US Airways.

That said, I also had a similar transaction recently. My husband and I had booked trips to Las Vegas for October. Because of the travails of the airlines, they cancelled and "rescheduled" our return flight for over 12 hours earlier. When I first called to complain, the women on the line told me that there was nothing she could do except fly me through Houston Texas to get back on a later flight. I told her that I did not wish to go through Texas to get back to PA. She then told me again that there was nothing she could do except if I wanted to change, I would have to pay the $100 change fee. By the way I forgot to mention I booked these in May. I asked to speak to her manager. I was very polite and explained to him that this was not an acceptable situation. He agreed to cancel my ressies and let me rebook at a later date without any change fee. He also said that I could use the "credit" of the purchased ticket against a similar fare flight to even a different destination. He then said that if the new fare was lower, I would get a refund of the difference. This was Continental Airlines.

I know this is a long reply but I just want to point out one thing. NEVER TAKE A "NO" ANSWER FROM SOMEONE WHO DIDN'T HAVE THE AUTHORITY TO TELL YOU "YES" TO BEGIN WITH. Call back and ask to talk to a supervisor.

 

[BethR]

Hi adams66!!! Thanks for sharing your experiences. I hope that everyone can have the success that you did dealing with the airlines!
Also wanted to give a special "Hi" to someone from Cochranton! I grew up in Meadville! So glad to see you posting on the DIS!

 

[wmackleit]

I too would call and ask to talk to a supervisor. I did this a week ago, with UA and a very nice agent told me that his supervisor said that they would refund my tickets and I could purchase what I wanted. These were non-refundable tickets with a $100.00 change fee, and they still refunded me!! I did not expect that, I thought they might give me a credit for a future trip so I was thrilled!!!

Good Luck!!!