minnie61650 said:![]()
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I just used the gym as funny example to keep the mood light.
I couldn't care less about the gym closing down.
I thought is was funny!
We still laugh about it. See my original post.
Now I am perplexed.
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Do you need proof that mugs bought under the new policy are only good for length of stay?????????????? I need a letter from the VP before I am ever allowed to give advice??????
So when DIS members ask the refill mug question I cannot tell them if they bought their mug pre 2000 and it was posted as lifetime refills it is OK but if they bought their mugs after that offer expired I am still not allowed to tell the rules say to only use the mug for length of stay.
I do not understand.
Why can you give advice and I can't?![]()
Have fun at Disney!![]()
Being perplexed seems to be a common trait around here...
I think when you go as far as bolding your text to state official disney policy:
The old refillable mugs are NO LONGER good for a lifetime.
you should at least have some proof to back this up. Otherwise it's just speculation, my friend. Your argument is not sound, so why give advice at all? My argument can't be proven wrong, so I tell people that if they bought a mug back in the day when it was "for life refills" why not bring it back and ask the manager on duty if they can use it. Being a former CM, I know what importance is placed on exceeding guest expectation. I assume, and I infer from all of the countless times someone on this board has said they have been alllowed to use their old mug when they asked the CM, that Disney still honours the policy even though it has been changed to account for the new mugs being sold. My argument is laced with truth and experience from Disers who have been told they can.
What is your argument based on? Were you denied use of a mug that was sold to you under the previous rules? Are you the ONLY one...?
My advice was to all who bought mugs with a "free refills for life" guarantee should at least try, if they so feel inclined, to have Disney honour their purchase agreement.
Your statement was delivered as fact. Which, again, we have concluded is not fact. You have provided no evidence to support that fact. That's why I question when you boldly (no pun intended) make a statement like that. It's of very little use to anyone, including a poster who asks if they can reuse their old mug. It's just ramming your opinion down their throat without any real evidence to support your claim.
We've had these dabates before and Sammie once went as far as to forge a letter on the internet that was supposedly from a VP from Disney. I contacted her, just as Sammie said he did. I got no official reply in writing...Sammie must have worded his better to get a quick response from such a busy lady...but I did get a phone call from her office (one of her minions). He said that if a guest did bring back their mug that was purchased during the marketing campaign "free refills for life", of course Disney would honour it. But he was quick to mention that policy has changed to length of stay. This is Disney we're talking about...not some ladies gym that went under in a month. I pose the question again:
Do you really think Disney would turn down a request for free refills? Are Pennies worth hundreds to them? They know when to honour a purchase agreement or not.
And again, I pose the question to you:
Why does it bother you so much that you invent rules and make ill-researched statements? Also, do you believe it is such a big deal that Disney should do something about it?
You're talking to the mug re-fill debate champ here. You should have eaten your wheaties this morning sistah...

She hates arguing with me, and she gets some of the good sides of me too (yes, I have a heart).
