How will CRO handle the barrage of phone calls in am?

[jacksmom]

Is everyone else planning to be on the phone @ 7am for AP rates? How long do you think we will be on hold? How quickly do AP rates run out? Do you think most people already have their ressies and are just going to modify? Any tips on best time to call??

 

[soccer mom]

Sometime rates dont' get in the system right at 7:00 a.m. or you get a CM who can't find them. Just say thank you and call again. Rooms are limited, but I can't believe they are going to sell out in one day!

Personally, I will be calling later in the day and expect to be on hold for a while.

 

[DebbieB]

I wouldn't be surprised either if they are not available right at 7:00am. I plan to sit back and see what rates everyone is getting before I call. I have CBR reserved for Oct 1 to 6 with DC so if they do not release dates before Oct 2 it's going to be a little complicated, I'll have to modify my current one to Oct 1 only and get another res for the rest. That's if the rate is worth it. I wouldn't be surprised if the rates are not as good as last year.

 

[nasmith]

Hopefully CRO will be better prepared than Disney Dining was when Food and Wine Fest. events went on sale- alot of us on the boards were on hold for about an hour! (and Disconnected and redirected etc.) . Rates may not be available at 0700 however - the Candlelight Processional packages didn't become available until around Noon I think ( I know that alot of called at 0700 to no avail). Should be interesting! Jill