aymekae
Ayme of the Southern Isles
- Joined
- Jan 16, 2008
- Messages
- 489
**Please note that this is a tongue-in-cheek review, I am NOT upset with Loew's Royal Pacific Resort whatsoever, because if there's anyone to blame for this, it would be me & DH. This is just a cautionary tale. Or just here to make you laugh. 
**
We booked a room for one night (1 king, no upgraded views) at RPR on Dec. 17th after debarking from the Disney Magic earlier that day. It was pricey for us at $250 (including taxes/fees), but since we only had a day and a half at Universal, I wanted to make sure we had the front of the line benefit so we didn't have to skip anything.
We arrived around 11 AM, knowing we could at least get our room keys even if our room wasn't ready. We started the check-in process with Julie (*name has been changed just because I have no idea what her name was*), and she said that while she doesn't have a king room available that early, she could save us money if we agreed to stay in a hospitality suite, concierge level, instead, and they would credit our credit card for the difference. DH & I looked at each other, hearing "concierge" but being ignorant of what a hospitality suite was, conveniently ignored that part. We do not stay in resorts or "nice" hotels often, and have never stayed concierge before. I was like, "What's the catch?" She said (very clearly I might add), "Well, instead of a king bed, there is a queen sleeper sofa. We can have housekeeping make it up for you. There is a full kitchen, full bath, beautiful view of the pool and theme park." I kind of laughed, and looked at DH, who said, "Okay, let's do that, then," and looked at me, and I shrugged, deferring to his decision.
The rest of the check-in goes smoothly, and we grab our luggage and head up to the concierge level on the seventh floor. We enter our room, and immediately see the kitchen on our left and a dining table with six chairs straight ahead. We continue into the room and see a living area with a sofa, lovechair, and TV. DH keeps going, and past the living area to the left was the bathroom and another door. He opens the door, and sees the hallway again. He turns to me bewildered and asked, "Where's the bedroom? Where's the bed?" I started LAUGHING hysterically. I said, "She very clearly told us that their 'hospitality suite' does not have a bed, but a sleeper sofa." I pointed to the sofa in the living area. "THAT is our bed." The look on his face was priceless! He did not remember the whole "sleeper sofa" part of the conversation, and thought we'd been upgraded to a concierge suite because they'd overbooked our room and were trying to get out of having to tell us that.
He quickly got over it, though, and housekeeping came and made up the "bed" for us. We were out of the room in less than 15 minutes, got back later that night around 11:30 PM, then we were up at 5 AM and out of the room by 6 AM. We didn't even have a chance to check out the concierge lounge until later that morning, when we grabbed some fruit and a bagel. The sofa was actually quite comfy, not too much different than our bed on the Disney Magic, and she was right... the view was pretty awesome (for all the time we spent looking out the window!)
The credit on our credit card amounted to about $6.50. And that, dear readers, is how we ended up spending about $240 for the privilege of sleeping on a sleeper sofa, instead of $250 for a king bed (and no fruit/bagel).
**We booked a room for one night (1 king, no upgraded views) at RPR on Dec. 17th after debarking from the Disney Magic earlier that day. It was pricey for us at $250 (including taxes/fees), but since we only had a day and a half at Universal, I wanted to make sure we had the front of the line benefit so we didn't have to skip anything.
We arrived around 11 AM, knowing we could at least get our room keys even if our room wasn't ready. We started the check-in process with Julie (*name has been changed just because I have no idea what her name was*), and she said that while she doesn't have a king room available that early, she could save us money if we agreed to stay in a hospitality suite, concierge level, instead, and they would credit our credit card for the difference. DH & I looked at each other, hearing "concierge" but being ignorant of what a hospitality suite was, conveniently ignored that part. We do not stay in resorts or "nice" hotels often, and have never stayed concierge before. I was like, "What's the catch?" She said (very clearly I might add), "Well, instead of a king bed, there is a queen sleeper sofa. We can have housekeeping make it up for you. There is a full kitchen, full bath, beautiful view of the pool and theme park." I kind of laughed, and looked at DH, who said, "Okay, let's do that, then," and looked at me, and I shrugged, deferring to his decision.
The rest of the check-in goes smoothly, and we grab our luggage and head up to the concierge level on the seventh floor. We enter our room, and immediately see the kitchen on our left and a dining table with six chairs straight ahead. We continue into the room and see a living area with a sofa, lovechair, and TV. DH keeps going, and past the living area to the left was the bathroom and another door. He opens the door, and sees the hallway again. He turns to me bewildered and asked, "Where's the bedroom? Where's the bed?" I started LAUGHING hysterically. I said, "She very clearly told us that their 'hospitality suite' does not have a bed, but a sleeper sofa." I pointed to the sofa in the living area. "THAT is our bed." The look on his face was priceless! He did not remember the whole "sleeper sofa" part of the conversation, and thought we'd been upgraded to a concierge suite because they'd overbooked our room and were trying to get out of having to tell us that.
He quickly got over it, though, and housekeeping came and made up the "bed" for us. We were out of the room in less than 15 minutes, got back later that night around 11:30 PM, then we were up at 5 AM and out of the room by 6 AM. We didn't even have a chance to check out the concierge lounge until later that morning, when we grabbed some fruit and a bagel. The sofa was actually quite comfy, not too much different than our bed on the Disney Magic, and she was right... the view was pretty awesome (for all the time we spent looking out the window!)
The credit on our credit card amounted to about $6.50. And that, dear readers, is how we ended up spending about $240 for the privilege of sleeping on a sleeper sofa, instead of $250 for a king bed (and no fruit/bagel).
