Buttercup Roberts
Future Orlando Resident
- Joined
- Feb 27, 2005
- Messages
- 578
Hi kids,
LOL I know I know that subject is such a troll!
BUT I think it's really telling, that they just don't seem to want AP holders' business, or they just don't need it anymore!
My friend and her husband (they don't go online much so I'll post their story here, because it just amazed me) were planning a special trip to the Polynesian for their five year wedding anniversary, over Thanksgiving. She called CRO and made the reservation at full rack rate like last May, she said.
Then, because this is about the time AP rates come out every year, she called yesterday to see if there was one she could apply to her ressie, and guess what?? Even though she had a reservation confirmation in hand, and no one ever contacted her any differently, the CM told her that her reservation had been canceled, and they've just been holding her one night's deposit as a "credit" all this time!
So when she said, jeez, ok, whatever, rebook me please, they say "we're all sold out".
She's waiting for whoever is going to talk to her to respond to a complaining email, but she says her husband is all hepped up to go try the Hard Rock Hotel over at Universal, and they're about ready to tell Disney to stuff it.
I know I've been checking dates I'd like to go over and over on the Best Rate online system, and all it ever offers me are resorts I have no interest in staying at. I put in Port Orleans, I get Caribbean Beach. I put in the Poly, I get Saratoga Springs or OKW for choices. What's up with that? It's so annoying. I wish they'd just say "we have availability at" and let me SEE. Going through screen after screen of offers to stay at Saratoga Springs got on my nerves so bad I feel like staying off property, at this point, too.
ACK ok that's enough whining!
LOL I know I know that subject is such a troll!
BUT I think it's really telling, that they just don't seem to want AP holders' business, or they just don't need it anymore!
My friend and her husband (they don't go online much so I'll post their story here, because it just amazed me) were planning a special trip to the Polynesian for their five year wedding anniversary, over Thanksgiving. She called CRO and made the reservation at full rack rate like last May, she said.
Then, because this is about the time AP rates come out every year, she called yesterday to see if there was one she could apply to her ressie, and guess what?? Even though she had a reservation confirmation in hand, and no one ever contacted her any differently, the CM told her that her reservation had been canceled, and they've just been holding her one night's deposit as a "credit" all this time!
So when she said, jeez, ok, whatever, rebook me please, they say "we're all sold out".
She's waiting for whoever is going to talk to her to respond to a complaining email, but she says her husband is all hepped up to go try the Hard Rock Hotel over at Universal, and they're about ready to tell Disney to stuff it.
I know I've been checking dates I'd like to go over and over on the Best Rate online system, and all it ever offers me are resorts I have no interest in staying at. I put in Port Orleans, I get Caribbean Beach. I put in the Poly, I get Saratoga Springs or OKW for choices. What's up with that? It's so annoying. I wish they'd just say "we have availability at" and let me SEE. Going through screen after screen of offers to stay at Saratoga Springs got on my nerves so bad I feel like staying off property, at this point, too.
ACK ok that's enough whining!
somewhat that Disney does not feel any pressure to make your job easier as an Annual Pass holder. When we were there in November of 2001, we actually were on buses where busdrivers thanked us for coming because business had been so down that they had been out of work. 
We stopped being AP holders in 2004 for a variety of reasons, one of which being that the discounts just weren't as good, and they were getting few and far between. 
However I must say they didn't offer those 
