For example:
1. Suddenly, DVC removed all the ceramic mugs and real glasses out of the studios and replaced them with styrofoam cups. Not as environmental as Disney claims to be, but probably in response to a story on TV or in the newspaper about dirty hotel rooms and WDW was mentioned in the story. DVC offered the reason as no dishwashers in the studios.
2. A few years ago, commercial renters started taking advantage of transfers and DVC suddenly decided to enforce the one transfer in or out a year. Up to that point, members were able to transfer multiple times a year and it was stated as such in a previous POS. However POS before that one stated one in or out a year.
3. OKW members were "offered" the ability to add additional years to their contract. OKW members had to return notarized documents by a deadline if they wished to decline the offer. Rather than opt in, it was opt out. OKW members who opted in were supposed to receive a gift. Nothing was heard for months until a few members finally received information. Members who opted out were also supposed to receive something. Nothing was sent out.
4. Vacation Magic was suddenly stopped and replaced out of the blue with the Disney Files. Vacation Magic was all about DVC with one or two smaller stories about Disney. Disney Files is all about Disney with one or two smaller stories about DVC.
5. Eagles Pines was announced as a new future resort. Suddenly, SSR appeared and EP just seemed to disappear. EP property was sold to Four Seasons for a Four Seasons condominium.
6. AKV founding members were told they would have their names stitched on a tapestry that would hang in Kidani Village Lobby. Suddenly the tapestry disappeared and was replaced with an African robe. They were also supposed to get a miniature copy of the tapestry for as a perk. This tapestry was replaced with two different items for some of the founding members. Founding members were asking when for months before they finally heard about their copy of the tapestry. Some never got the copy of the tapestry.
7. Some early members who purchased into AKV and BLT did not receive Developer points with their purchase. Later purchasers did. The way to use the DP changed as did the number received.
8. DVC suddenly decided to raise the minimum number of points without much notice. It went from 150 to 160 to buy in. At BLT the minimum add-on went from 25 to 100.
9. They created a program that would allow you to be a founding member at GCV to be able to purchase "up to 160 points" 90 days prior to the property going on sale to the general public. This was done with a signed contract. Clear expectations and discussions with sales people at the time were that it would be no different than the 25 points minimums that had been going on forever. Once the founding member sale was announced a minimum of 100 pts was created.
10. Are beginning a new limitations on waitlists. Only two current at any one time.
Anyone else got something to add?
1) This is not the worst idea. How do you now the people before you washed those dishes?
2) Not an issue, never have used transfers.
3) Yep, we opted out, never received anything.
4) Disney Files is ok. No matter which magazine, I find the articles more interesting. Before it used to get a 2 minute flip through the pages and heaved into the garbage.
5) Don't Golf. Company priorities change. No affect.
6) Didn't buy then so didnt expect anything. However, the DVC promise department definitely needs fixing (see 3 above).
7a) This sounds like timing. Were DPs being offered when the people that did not receive them purchased?
7b) Agree, Dining plan now sucks. This is Disney, not DVC though.
8) They do have the right to do this. I would "hope" they did this in light of knowing the upcoming point changes for 2010.
9) I dont fully understand what you are trying to say, but I kind of get it. Their timing has been bad on a few things.
10) I like this change. Hopefully this will improve availability!
Most of the changes I don't view as bad. What I do see are two things that DVC is falling down on.
The 1st being delivering on promises. ie:#3 and #6.
For a company that manufactures pixie dust and makes dreams come true, this is inexcusable.
The 2nd is delivery/execution. This is where they have fallen down recently.
Disney freaks, yep thats us, don't really like change. We want change, but anything that was there in 1971 better be there now or there will be heck to pay.
The execution of these changes has been horrible, especially to new members (If i closed a week ago, i wouldn't be happy now). We as DVC members should speak out that the team in charge of DVC is not doing their job. If change is phased, in with reasons for it, it would be more palatable. Heck, they could have even done all of these changes at once, but let us know 6 months in advance so we can plan for it.
Would love your opinion.
