How many times have you scanned a MB, and how many times didn't it work?

[photobob]

November 2013 Animal kingdom lodge. Four people, 2 BDR lock off. Initial set of bands would not open the studio, second set of bands would not open the studio. Third set of bands worked with the studio. We went to all parks in a three day span, at least one of the four didn't work as park admission every time we entered a park.

25% of the time did not work for park entrance. It was a slow time of the year and all we had to do was have a CM come over with a Ipad and then we were in. It was obvious at that time it was not quite ready for prime time.

 

[bookgirl]

I have done two magic band trips (about to do a third staying offsite with my AP magic band).

I have only had two problems between both trips.

Mom's did not work on two occasions on reentering a park, but the band actually scanned according to the CM, the problem turned out to be my mom's finger. (older and the skin does not always scan correctly every time due to wrinkles, thin skin, etc)

My last trip (solo). My band came off while riding Everest and AK guest relations replaced it. When I returned to my room that evening, the band would not open my door. The reservation showed on my account but for some reason the band would not activate the door (had worked fine all day in the parks and for charging).

I love the bands.

 

[disneybliss2]

We just returned from a 10 day stay. There were 4 people in my family with bands. We used it each day to enter a park, pay for dining for lunch and dinner, enter our room, used snack credits, used for our 3 initial fastpasses and any additional fastpasses (up to 4 extra on some days). We also park hopped almost every day, so we used it again to enter the second park. In all that use, which I think is a lot for 4 people over the course of 10 days, we only had 2 problems. The first issue occurred when our waitress couldn't get my husband's band to scan for our dining. After a couple of attempts, the waitress used my band. Worked fine. I don't even really consider this issue a problem as it was so quickly fixed. However, if my husband had been by himself, which on some occasions he did venture off on his own, and I hadn't been there to have my band, it may have taken longer to resolve. The other occasion wasn't with our particular bands. Unfortunately, the line we were in at AK one morning had scanners that wouldn't read anyone's bands. It took the staff at least 5 min. to come up with a solution. CMs with iPads scanned us for admittance. It wasn't our band that was the error, but their scanner that cost us time. Overall, I think the bands worked fabulously!!!! We loved them!

 

[Jeff_G]

The first issue occurred when our waitress couldn't get my husband's band to scan for our dining. After a couple of attempts, the waitress used my band. Worked fine.

We had the same thing happen twice and both times it was at DTD restaurants. Perhaps their systems / scanners are more picky. Each time another members band worked.

Beyond that we scanned our bands hundreds of times with no issues. Scan , PIN, eat snack.

 

[maxiesmom]

I've used them on 2 separate trips for 10 days, and they worked every single time.

 

[JoeA]

Me and wife had Dec '13 and May '14 stays. Not one issue. Although I kinda wish it would have not worked a few times at the pool bar!

 

[TiggerBouncy]

On our one trip - 7 days with 2 people scanning for every meal, ride and hotel and lots of purchases, we never had one fail going by your rule.

The closest we came was entry to MK on the second day, my wife got stopped at the front gate. A CM was by her side in about 4 seconds (literally), asked her about 15 seconds of questions and had her rescan. Total transition time about 25 seconds or so. Still under your 30, but barely. But I count that as a success by your rule (and I agree with it since overall I felt like it was handled very quickly and professionally and did not in any way detract from our experience at the park).

 

[king kamehameha]

One of the worst mistakes Disney has ever made.

 

[BelleKer]

I have used them since September, the only times we had a problem it was definitely user error. Otherwise, they have been perfect.

DH and I have multiple bands, in the same colors at this point, and I grabbed two of mine for our trip. We got to the fast pass line, I was faster to scan mine, so it came up green his came up blue. Second, fast pass this happened again. I finally was able to look over the screen, and saw my name come up twice on the screen. Checked the back of DH band, and it had my name. Totally weird as he used it to get into the park! Went to front desk, and they gave us a new grey one.

Second time was with my teacher friends on our field trip. I set up seven of our teachers with Fast Passes, and my one friend had a band from a race she did. For some reason it didn't work, but her ticket card worked. We never figured out why. They just let her through, and we never really had a worry about it.

 

[karly05]

Well, you made me curious to do the math, and I'm going to say I scanned my MB approxmately 70 times on my 6-night stay at POFQ this year. I had a 6-day MYW park hopper ticket and NO dining plan, but charged all meals and other purchases on my band. This was my Eat Around the World Showcase trip, so I charged all kinds of TS, CS & snacks.

I'm going to say 99.9% success rate, because I seem to recall that my waiter at LTT had some trouble getting it to scan. It was quickly resolved, though, and I kind of recall it was an issue he was having with the scanner, not the MB per se.

I wasn't sure going in how I would feel about it, but I loved the MB!

 

[wendybeth75]

Since the MDE and MB went "live" we only had one issue where the CM couldn't get DH's to scan and we used mine instead. That was one isolated incident.

 

[Mom2m&k]

8 of us went on a 9 day trip with 6 park days, at least 3FP each day, used it to charge to the room more times then I can count...and we decorated our bands..didn't have a single problem with them scanning!

 

[linznjody]

We went back in September when the tests were going on, so I don't know if these issues are fixed now or not.

My mom couldn't pay for items in MK one day without calling the hotel each time. She wasn't over her limit - it just wouldn't work.

DH had to use a plastic ticket because his band never did link to a ticket and wouldn't scan at the ticket counter. It cost us a lot of time in the MK and again in HS trying to fix it, and it didn't work. We were told they couldn't fix it. However, his band did work for FP+ and for purchases.

 

[Maleficent Dragon]

Scanned many, many times. Didn't work about 5 times.

 

[Momoftwins+1]

We had no problems scanning any of our 7 MB for FP+, dining, purchases etc. this past May/June.

 

[illinidp]

When we first tested them last summer there were a few issues. December and June trips there we zero issues.

 

[circus4u]

Four trips with magic bands for my wife and I. Trip total days, 40. Number of Magic Band failures - 0.

 

[wench]

8 days last October for my son & I. Never had an issue with the band. It always opened the room, always worked to get in the park & always worked for FP+. And we were on the Deluxe Dining Plan with lots of snack credits. I think there were 2 times I had to scan multiple times for a snack before it registered. But both occasions, the CM's felt the issue was the pad/reader as they were also having issues with credit card swipes. They would jiggle the power cord for a minute & then the band would scan fine. I feel bad for all the people having issues with their MBs now, but for us they were pretty much perfect.

 

[RedStars]

We were there for a week last October /November. Lots of issues with our MBs: from not opening the hotel door, not pulling up our FP+, not being able to charge.

We had them reset twice, and spent numerous visits/time at the front desk. We even missed out on half a day at a park. They "gave" us free FPs for our troubles (which never worked but luckily the CMs at the park just waved us through) and they comped us a breakfast (at WCC :and yep, I ordered a bloody Mary!)

 

[Bigmo]

Mine worked flawlessly the entire trip in early June except trying to pay for our photo at Chef Mickeys. We just used the credit card for that. Otherwise there were absolutely no issues. My 3 year old loved "touching Mickeys" all trip long for FP+ and park admissions.