How long is too long for a TA to respond

[Mackenzie Click-Mickelson]

I gotta be honest, with the advent of Google, I'm not sure why people even use TA's anymore.

There's not really a need and hasn't been for quite a while. But for some people they prefer to have someone else handle it for them, sometimes TAs give baskets or the like with goodies or other types of incentives too.

 

[Sunshine2U]

Thanks everyone! To answer ^ question, I'm planning a long split stay in April 2021 with the potential for multiple rooms. It does not cost extra to use a TA and I'd like a TA who will watch for and apply discounts as they come along which I will need in order to check off a bucket list stay at the Poly. This current trip was my trial balloon to see if I'm comfortable with the TA. I hate to break up with someone - even one I've just met - but that's a personal issue it looks like I'll need to get over. I've decided to reach out and share my concerns with the TA to see if there is a reasonable explanation. This person comes highly recommended by multiple people. I do appreciate everyone's input!

 

[ronandannette]

I gotta be honest, with the advent of Google, I'm not sure why people even use TA's anymore.

I've got a cruise booked through a wholesaler (big on-line agency) and I only use them when they have group space that's significantly less expensive than booking direct. The service is less than stellar and I do all my own research first and "leg-work" afterwards. Some of that capability is actually hampered by having to go through the Agent but I live with the irritation of that for the benefit of the price.

 

[fla4fun]

I gotta be honest, with the advent of Google, I'm not sure why people even use TA's anymore.

I used one twice while dealing with my mom being ill. I just didn’t have time, between working full time and caregiving, to watch for discounts and juggle plans. It worked out fine during those circumstances, and if I were going through similar circumstances I would do it again. Generally, though, I do my own booking.

If I emailed my agent and didn’t hear back in 48 hours, I would send a nicely worded follow up, in case the first email went astray. But I would expect a prompt response to the follow up.