We were very apprehensive about using ME, but VERRRRRY, pleasantly surprised about how smoothly it ran, and how quick it was. We just got back a few weeks ago, stayed at WL, and were very pleased!! When you land, right near the exit from the tram, there's a very obvious Disney person with a big white mickey glove, showing you which way to go to the Magical Express desk. We waited maybe 5-10 minutes for a bus to WL, and had only one other stop before it. Very efficient. But here's the clincher!!! I forgot to tell my sister-in-law traveling with us that she had to put her luggage tags on before she checked her bags at our airport, and they were still able to find her luggage, and make it magically appear in her room!!! And this service is FREE????!!!!! I cant say enough good things about our experience with ME.